| 站点 | 品牌 | asin | reviewid | 是否购买用户 | 留评人 | 留评星级 | 留评主体 | 留评正文 | 留评正文翻译 | 留评日期 | 抓取时间 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| us | PETLIBRO | B0854HDNHN | R2Z8DW8WBW1RTV | Michelle Wellman Culver | 1.0 | What customer service?! | Feeder worked great, until it didn’t. That was ok. Problems occur. My disappointment is with PETLIBRO customer service. There is none. Feeder is broke, won’t feed my cat, and firmware update won’t install. Only contact with PETLIBRO is by email and they aren’t answering. 3 days now and crickets. | 馈线工作得很好，直到没有。 没关系。 出现问题。 我的失望是对Petlibro客户服务。 空无一人。 馈线破裂了，不会喂我的猫，固件更新将无法安装。 只有与Petlibro的联系是通过电子邮件，他们没有回答。 现在3天和板球。 | 2024-07-05 | 2024-07-07 07:44:29 | |
| us | PETLIBRO | B0953SDCRG | R1EH1VDBO12706 | Verified Purchase | Thomas Gonder | 1.0 | Fails with E-00 error, bad quality Chinese junk | After a short period, the electronics fail. Many buyers report E-00 error and the vendor has a useless web page for dealing with the problem. | 短时间后，电子设备失败。 许多买家报告了E-00错误，并且供应商有一个无用的网页来解决该问题。 | 2024-07-02 | 2024-07-05 05:16:24 |
| us | PETLIBRO | B0953SDCRG | R6W51QQMLU4E8 | Verified Purchase | Jennifer Lee | 1.0 | Will not hold clock setting. | Ready to drop kick it. | 准备放下它。 | 2024-07-03 | 2024-07-06 06:17:41 |
| us | PETLIBRO | B0953SDCRG | RPUFYBZTDLXKL | Verified Purchase | Melissa | 1.0 | Breaks after 2 years | After 2 years stopped working just a high pitch beep | 2年后，停止了高音哔哔声 | 2024-07-03 | 2024-07-06 06:17:41 |
| us | PETLIBRO | B09S8WMJY9 | R4YGDHULLLRF5 | Verified Purchase | Amazon Customer | 1.0 | Would not pair. | Beware!! Device refused to pair up with the app. Tried it from my android tablet and android cell phone. Spend almost 2 hours on phone with company tech rep. Still no joy. Will not make that mistake again. | 谨防！！ 设备拒绝与应用程序配对。 从我的Android平板电脑和Android手机中尝试了它。 与公司Tech Rep一起在电话上度过近2个小时。 仍然没有快乐。 不会再犯这个错误。 | 2024-07-01 | 2024-07-04 08:19:02 |
| us | PETLIBRO | B09S8WMJY9 | R3GNTA53SMS4ZG | Verified Purchase | Morphine4u | 2.0 | Second unit failure! | The potential for this product is great, but this is the second Petlibro product I have had fail in under two years. The second one only lasted six months. Not a hard environment, I've followed cleanings etc.... But nope. Now a "counting sensor error" that will not clear. | 该产品的潜力很棒，但这是我在两年不在不到两年内失败的第二种Petlibro产品。 第二个只持续了六个月。 不是一个艰难的环境，我遵循了清洁等。 现在，“计数传感器错误”将无法清除。 | 2024-07-03 | 2024-07-05 04:56:50 |
| us | PETLIBRO | B09S8WMJY9 | RHRITZQKTFH0X | Verified Purchase | Guy | 1.0 | Broke after 4 months | Unreliable, broke very quick wont turn on | 不可靠，破裂很快不会打开 | 2024-07-04 | 2024-07-06 06:03:32 |
| us | PETLIBRO | B09S8WMJY9 | R3PFZ4S5QK9XAY | Verified Purchase | kittycat | 1.0 | Bad hardware pieces that stopped working within a year | The feeder keeps draining my batteries due to some kind of hardware defects. One battery type D is drained after one feed; the cord power is just a decoration. Hope to return or replace but it’s been a few months since my purchase | 由于某种硬件缺陷，馈线不断排出电池。 一个饲料后排出一个电池D型； 绳索电源只是一种装饰。 希望返回或更换，但自购买以来已经有几个月了 | 2024-07-05 | 2024-07-07 07:44:31 |
| us | PETLIBRO | B0B5ZGGWBQ | R2839RBPT36ETR | Verified Purchase | Hunter | 2.0 | Video recording will fail; customer service MIA | I was really hopeful for this feeder. The schedule is great. It looks nice. The navigation is pretty easy.However: the video recording is set up to fail unless you pay for their cloud version.You can purchase your own memory cards and install them for video recording, which is what most people would like to do after paying for a $100+ feeder, but you're pushed to sign up for a $60+/yearly cloud recording. We have two feeders so that's not going to happen.We now have had this feeder for 2 weeks and one of them works fine with the memory card, but the other one is already breaking. The video replays in about 5x speed, even with trying to reset it. We have no way of seeing if our cat has eaten because the video replay is broken and skips over her completely. We tried to contact support but haven't found a way to other than submitting a request in the app, which has been ignored. I found others on the /petlibro subreddit with the same problem, but the subreddit now requires an application to join (probably because people are looking for support).I've had a non-Petlibro auto feeder in the past that worked beautifully, but I wanted to spend more money on the more "reputable" brand. Overall it has been disappointing, and we will most likely return the faulty feeder. | 我真的很有希望。 时间表很棒。 看起来很好。 导航非常简单。但是，设置视频录制将失败，除非您支付其云版本。 $ 100+的馈线，但您敦促注册60美元以上的云录制。 我们有两个喂食器，所以这不会发生。我们现在已经有2周的馈线了，其中一个在存储卡上正常工作，但另一个已经破裂了。 视频以约5倍的速度重新播放，即使尝试重置它。 我们无法查看我们的猫是否已经吃了，因为视频重播被打破并完全跳过她。 我们试图联系支持，但除了在应用程序中提交请求之外，还没有找到其他方法，该请求被忽略了。 我在 /petlibro subreddit上发现了同样的问题，但是Subreddit现在需要加入申请（可能是因为人们正在寻求支持）。我过去曾经有一个非彼得利布罗自动喂食器，但效果很好，但是 我想在更“著名”的品牌上花费更多的钱。 总体而言，这令人失望，我们很可能会返回有故障的馈线。 | 2024-07-02 | 2024-07-04 03:57:29 |
| us | PETLIBRO | B0B5ZJS7XC | R2M00FUL3AHAAO | Verified Purchase | D. Walsh | 1.0 | Camera never works. | At first, I loved this, but then the problems with Pet Libros servers started and have only gotten worse. You pay more for the camera, but guess what? It never works. All you get is "Failed to Connect with Network Exception." They'll tell you to check your Internet, blah blah blah, but my connection is strong, you read reddit and reviews online, you realize the problem is on their end. So the peace of mind to see that my cats are actually being fed is gone. I'm back to just having to trust that a machine works and my cats won't starve. Sorry, not trusting a company that can't even get video to stream. Don't buy this until they fix this issue. | 起初，我喜欢这个，但是随后宠物天秤座服务器的问题开始了，只会变得更糟。 您为相机支付了更多费用，但是猜猜是什么？ 它永远不会起作用。 您得到的只是“无法与网络异常联系”。 他们会告诉您检查您的互联网，等等等等，但是我的联系很牢固，您阅读了Reddit并在线评论，您会意识到问题已经结束。 因此，看到我的猫实际上被喂食的安心消失了。 我要回到不得不相信一台机器起作用，而我的猫不会饿死。 抱歉，不信任甚至无法获得视频流的公司。 在解决此问题之前，不要购买此问题。 | 2024-07-05 | 2024-07-07 07:44:24 |
| us | PETLIBRO | B0BQ79KHD9 | R29IT7DID43228 | Verified Purchase | Ruben | 1.0 | One year later and extremely disappointed | Should have returned these when we first received them but kept them. The problems started off with how difficult it was to setup, it’s not intuitive and you need to correlate what the numbers mean in terms of serving size in the manual. Should have just made the serving sizes normal everyday measurements. The low food warning stopped working on one feeder. We would program the timers to dispense at the exact same time, over time they would start dispensing differently because the internal clocks are off. Some times it doesn’t dispense any food at all, or the correct amount. Bottom line is save your money and buy another company’s feeder. | 当我们第一次收到它们但保留它们时，应该归还它们。 问题始于设置的困难，它不是直观的，您需要将数字在手册中的服务尺寸含义相关联。 应该刚刚使尺寸正常的日常测量。 低食物警告停止在一个喂食器上工作。 我们将对计时器进行编程以同时分配，随着时间的流逝，它们会因内部时钟关闭而开始不同。 有时它根本没有分配任何食物，也不是正确的数量。 底线是节省您的钱，并购买另一家公司的喂食器。 | 2024-07-02 | 2024-07-04 03:23:13 |
| us | PETLIBRO | B0BQ79KHD9 | R242U1TK5ULHWW | Verified Purchase | Payton Chatham | 2.0 | Doesn’t hold a charge | At first I put regular batteries in it, and realized no matter how long I charged it it was always dead. I bought this because I don’t have an outlet available where it needs to go.Bought rechargeable batteries and had the exact same issue. Not sure why.On top of that, I cannot delete feeding times. I added a feeding time in the middle of the day and cannot for the life of me get rid of it. Kinda hard to program. | 起初，我将常规电池放入其中，并意识到无论我充电多长时间，它总是死了。 我之所以买了，是因为我没有需要去的插座。 不知道为什么。在此之上，我无法删除喂食时间。 我在一天中添加了一个喂食时间，无法摆脱它的一生。 有点难以编程。 | 2024-07-04 | 2024-07-07 07:44:42 |