| 站点 | 品牌 | asin | reviewid | 是否购买用户 | 留评人 | 留评日期 | 星级_old | 星级_new | 留评主体_old | 留评主体_new | 留评正文_old | 留评正文_new | 上次抓取时间 | 本次抓取时间 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| us | SEHMUA | B0C9DQCJ54 | RIRX66TT7C9IS | Verified Purchase | Ted Arnold | 2023-11-27 | 2.0 | 4.0 | Poor battery life | 4.0 out of 5 stars | The cellular is iffy even in areas I have 3 bars on my phone. I have tried the solar panel in several places and only get about a 10% recharge a day. | The cellular is iffy even in areas I have 3 bars on my phone. I have tried the solar panel in several places and only get about a 10% recharge a day. The company did make it right. | 2023-11-30 06:23:35 | 2024-04-01 17:10:12 |
| us | SEHMUA | B0C9DQCJ54 | R13SSQIX6D9Q24 | Verified Purchase | Amazon Customer | 2024-03-17 | 2.0 | 5.0 | Not weatherproof | Not weatherproof/updated: top-shelf customer service | Worked great for 4 months, then pics came in blurry. I pulled the camera & saw fog/water-spots on the glass covering the inside of the lens. Took the screws out of the “guts” side, hoping to dry off the lens, but the internals were still in the way. I have a fan on it now hoping it will make a difference, but it’s still looking blurry in there.It comes camouflaged, so I’m assuming it was intended to be used outdoors. Unfortunately it doesn’t seem to be manufactured to withstand weather.I’m still going to give it 2 stars instead of 1, because of how good the solar cell works. While the unit may be dead, at least I didn’t burn money on 4 months worth of batteries. | Worked great for 4 months, then pics came in blurry. I pulled the camera & saw fog/water-spots on the glass covering the inside of the lens. Took the screws out of the “guts” side, hoping to dry off the lens, but the internals were still in the way. I have a fan on it now hoping it will make a difference, but it’s still looking blurry in there.It comes camouflaged, so I’m assuming it was intended to be used outdoors. Unfortunately it doesn’t seem to be manufactured to withstand weather.I’m still going to give it 2 stars instead of 1, because of how good the solar cell works. While the unit may be dead, at least I didn’t burn money on 4 months worth of batteries.***UPDATE***The company reached out to me immediately after my review posted and offered a full refund. I really loved everything about this camera up until it got waterlogged, so I asked if I could just get another unit instead. The replacement unit was sent out that day without requiring me to send back my damaged one.I’ve got the replacement unit up & running and it is performing great as expected. Referencing all of the reviews, my experience with the first unit getting waterlogged seems to be an isolated incident, but that’s not why I’m changing from 2 stars to 5 stars. I’m changing the review because with this level of customer service, I have the confidence to buy a product knowing that the company will stand behind their product and guarantee satisfaction. | 2024-03-22 00:12:49 | 2024-04-04 00:27:36 |
| us | SEHMUA | B0C9DQCJ54 | R2TWVWBES2HIL2 | Ulises Hunter | 2024-03-05 | 1.0 | 4.0 | Not reliable | Awesome | Bought this for my mom after her house burnt down and people kept trespassing, works good when it does work which is maybe 30% of the time, the rest of the time is spent troubleshooting trying to figure out why it's not charging (it just stopped taking a charge one day and had to replace the batteries) and the provided solar panel cannot keep it charged, the network connection sucks even though she's in the city, she's illiterate with technology and it's difficult to try to help her fix things over the phone, you can't call and talk to anyone for customer service you just ask a question in the app and hours later get a generic response, now it has a charge but for over a week has been offline for no reason | Great customer service, will update if any issues | 2024-03-07 01:19:19 | 2024-04-11 00:17:01 | |
| us | SEHMUA | B0C9DQCJ54 | R31TSZ5OEKCJJQ | Verified Purchase | Ingrid Bush | 2024-04-09 | 1.0 | 4.0 | Not IP66 weatherproof | 4.0 out of 5 stars | Got this camera for Christmas and then was excited to recently (finally) set it up. Worked for a couple of weeks. Fun! Then we got a couple of days of rain, and now there’s condensation in the lens and the camera is permanently hazy. Very disappointed to find the camera isn’t really weatherproof and now may be useless. | Got this camera for Christmas and then was excited to finally set it up. Worked for a couple of weeks. Fun! Then we got rain and there was condensation in the lens and the images went hazy. Very disappointed. BUT the customer service folks were super responsive and helpful in their efforts to make things right. So now I’m on the road to having clear images once again! | 2024-04-11 00:16:45 | 2024-04-19 12:31:53 |
| us | SEHMUA | B0C9DQCJ54 | R2IEPMKBXXRCMJ | Verified Purchase | Scott | 2024-04-22 | 3.0 | 4.0 | Camera is good. Seller is good. But the customer service of the camera manufacture is lousy. | Update - Camera and Seller are good. But the customer service of the camera manufacture is lousy. | I am very happy with the over all quality of the camera but I have questions about the TF card and the different cellar plans. I've emailed and called but the phone keeps ringing and doesn't allow you to leave a voice mail. If I can't get through to someone soon, I'm just going to return them. | I am very happy with the over all quality of the camera but I have questions about the TF card and the different cellar plans. I've emailed and called but the phone keeps ringing and doesn't allow you to leave a voice mail. If I can't get through to someone soon, I'm just going to return them.It took a few days but someone finally responded to my email and has been very helpful trying to resolve my TF card issue on one of my three cameras. They decided to just send me a new camera. Hopefully the new one won't have the problem. | 2024-04-24 19:05:54 | 2024-04-30 06:57:20 |