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us |
Baseus |
B0C89QQ5XK |
R19OQPACIKMBVU |
Verified Purchase |
Ray Abriel |
2.0 |
Company not responsive |
I purchased these earbud several months ago. Initially, they worked wonderfully and I was very impressed with them. Good sound quality and battery life. I especially liked their generous warranty. However, I recently started having issues with the left earbud. It will not consistently take or hold a charge and powers off after a few minutes. I have troubled shooted and cannot get them to work consistently. I have tried contacting the company three time and even spoke with a representative on the phone once. The company is not responsive to my claims for warranty service or replacement. I have went though their warranty process but they do not communicate back. Very disappointing customer service and support. Be advised. |
2024-02-29 |
2024-03-04 15:41:10 |
us |
Baseus |
B0C89QQ5XK |
R26PPAYCBCHT21 |
Verified Purchase |
Larry S Rojas |
1.0 |
Bad |
I would not suggest to buy this product. Worked great for the first two months. Then just simply quit working on both left and right earpieces. Customer support sucks. That’s the only word I can really come up with that describes customer service. |
2024-03-06 |
2024-03-08 14:49:16 |
us |
Baseus |
B0C89QQ5XK |
R18J9T6GMZ6S0M |
Verified Purchase |
Andrey Kireev |
1.0 |
Just died after 6 months |
The right earbud just died after 6 months - the bud volume became suddenly barely audible, other one works fine. Since I can hear it a little bit, even when volume all the way up, this is not a connection issue. And No, I do not have hearing problems. |
2024-03-10 |
2024-03-13 15:28:13 |
us |
Baseus |
B0C89QQ5XK |
R3SVU1J2E26WWM |
Verified Purchase |
Caitlin |
3.0 |
sadness |
these earbuds worked wonderfully but I am unfortantely allergic to the material they are made out of. |
2024-03-09 |
2024-03-13 15:28:31 |
us |
Baseus |
B0C89QQ5XK |
R2Z9CCDEBJA4M1 |
Verified Purchase |
Eric Sigerseth |
1.0 |
Avoid |
Disliked everything about this product! |
2024-03-19 |
2024-03-22 12:59:51 |
us |
Baseus |
B0C89QQ5XK |
R33MLM1J0WL9HD |
Verified Purchase |
Michelle James |
3.0 |
too big |
these ear buds sound are good. however, they are made for horse ears. it's very painful. I could send it back because I had already used them. unless you have horse 'ears its very painful. its too big. |
2024-03-24 |
2024-03-27 14:38:10 |