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us |
REDTIGER |
B098WVKF19 |
R3HOE2D7LZA4N3 |
Verified Purchase |
Tim |
2023-12-27 |
2.0 |
4.0 |
Great Camera, Mounts and Customer Support Aren't |
未更新 |
We've loved this camera, it has been great. The mount, not so much. I'm only 7 months after my purchase, 6 months after the install. After about 2 or 3 months the mount kept falling. I wrote them, they acknowledged there were an issue with early mounts, offered another suction cup mount, or a 3M mount. Not wanting a permanent mount, I chose the new suction cup mount. Now, that suction cup has ripped off, separated from the base. The newer mounts obviously aren't better. Unfortunately I threw the old one out once a replacement was sent that seemed ok, for a month or 2.I have filled out the form for customer service, no reply days later. Frustrating. I'm buying another dash cam, for my new vehicle. Although this camera itself has been great, and I'd love another, I refuse to buy if the mounts are junk, and customer support sucks.On a side note, if you're buying for a newer Jeep Grand Cherokee, keep in mind the power cord you can purchase from them to get power, instead of the power jack, will be difficult to install. Jeep has pieces covering the firewall, and our only fuse box is under the hood. Unfortunately it's difficult to get to. Some do have a secondary fuse box under the back seat, ours did not. Although not an issue for this camera, or company itself, I wanted to note it for others. We've not been able to install ours, because I can't physically do it. I'm going to have to pay someone.So, camera quality has been great, mounts not so much. They are horrible, the suction cups really are bad. The customer service the 1st time I wrote, great. Now that mount separated, they've not replied. Consider another brand if you want to use the cam. Mine is sitting home without a mount, while I wait and wait for customer service to care. I'd have given a solid 5 stars, if the customer service replied, and mounts did their job. Unfortunately I'm left a few months later with disconnected wires hanging, not using it because I can't mount it. |
Update: After submitting a review, and another request for customer support, they replied and were very responsive. They quickly shipped out another mount, the 3M this time so hopefully this one works better. We really have loved the dash cam so far, except for the suction cup mount.We've loved this camera, it has been great. The mount, not so much. I'm only 7 months after my purchase, 6 months after the install. After about 2 or 3 months the mount kept falling. I wrote them, they acknowledged there were an issue with early mounts, offered another suction cup mount, or a 3M mount. Not wanting a permanent mount, I chose the new suction cup mount. Now, that suction cup has ripped off, separated from the base. The newer mounts obviously aren't better. Unfortunately I threw the old one out once a replacement was sent that seemed ok, for a month or 2.I have filled out the form for customer service, no reply days later. Frustrating. I'm buying another dash cam, for my new vehicle. Although this camera itself has been great, and I'd love another, I refuse to buy if the mounts are junk, and customer support sucks.On a side note, if you're buying for a newer Jeep Grand Cherokee, keep in mind the power cord you can purchase from them to get power, instead of the power jack, will be difficult to install. Jeep has pieces covering the firewall, and our only fuse box is under the hood. Unfortunately it's difficult to get to. Some do have a secondary fuse box under the back seat, ours did not. Although not an issue for this camera, or company itself, I wanted to note it for others. We've not been able to install ours, because I can't physically do it. I'm going to have to pay someone.So, camera quality has been great, mounts not so much. They are horrible, the suction cups really are bad. The customer service the 1st time I wrote, great. Now that mount separated, they've not replied. Consider another brand if you want to use the cam. Mine is sitting home without a mount, while I wait and wait for customer service to care. I'd have given a solid 5 stars, if the customer service replied, and mounts did their job. Unfortunately I'm left a few months later with disconnected wires hanging, not using it because I can't mount it. |
2023-12-29 06:23:10 |
2024-01-07 08:29:15 |
us |
REDTIGER |
B098WVKF19 |
R2LEK1G0H2XOM1 |
Verified Purchase |
Rabah Derguini |
2023-12-29 |
1.0 |
5.0 |
It’s missing Hardwire Kit |
5.0 out of 5 stars |
Not complete |
Nice product |
2024-01-01 05:02:33 |
2024-01-09 15:18:11 |
us |
REDTIGER |
B098WVKF19 |
R2KVE9HO0LKGTY |
Verified Purchase |
Michael P. |
2023-12-23 |
3.0 |
5.0 |
It’s an alright camera. |
5.0 out of 5 stars |
The front camera is great, the back camera isn’t the greatest and there is a lot of lense flares at night, you can’t really capture another car’s license plate number at night, in the off chance you get into an accident. |
The camera is great, and it’s super easy to install. You can upgrade parts of the camera for your desired quality, which is an amazing feature. I had some questions about the camera since I was interested in higher quality resolution and their customer service was amazing and quick to reply. Aila has been an amazing help. If you’re interested in purchasing a camera, the REDTIGER’s quality, price and customer service is your best bet. |
2023-12-25 10:01:25 |
2024-01-09 16:06:48 |
us |
REDTIGER |
B098WVKF19 |
R8Z2RQ83DWPG0 |
Verified Purchase |
Thomas Huncosky |
2024-01-09 |
1.0 |
4.0 |
Unusable |
未更新 |
Unfortunately I cannot comment on the camera itself. It might be amazing as far as I know - maybe the best on the market! But the functionality is a moot point, however, since the suction cup absolutely cannot keep the camera on the windshield. The original mounting cup that came with the camera stayed on for about a week, the best performance I’ve gotten. After it came off, it wouldn’t reattach again for even an hour, so I ordered another one. That one worked for less than a day. Rinse and repeat. Four times. The completely inability of the designed mounting system to keep the camera on the windshield makes this an unusable product. Look elsewhere for a camera with a different mode of attachment |
Unfortunately I cannot comment on the camera itself. It might be amazing as far as I know - maybe the best on the market! But the functionality is a moot point, however, since the suction cup absolutely cannot keep the camera on the windshield. The original mounting cup that came with the camera stayed on for about a week, the best performance I’ve gotten. After it came off, it wouldn’t reattach again for even an hour, so I ordered another one. That one worked for less than a day. Rinse and repeat. Four times. The completely inability of the designed mounting system to keep the camera on the windshield makes this an unusable product. Look elsewhere for a camera with a different mode of attachmentEdit - seller was able to work with me to help resolve this issue |
2024-01-11 11:03:56 |
2024-01-14 01:45:14 |
us |
REDTIGER |
B098WVKF19 |
R1NSMXUR9WE1UG |
Verified Purchase |
Qiaochun |
2024-01-09 |
1.0 |
5.0 |
Very Bad Quality |
5.0 out of 5 stars |
After a week of use, the device starts rebooting over and over again when I am driving , had to unplug it. |
The first one I got had a problem after a while of use, I contacted the seller and they were very responsive and so willing and kind to provide me with solutions. I got a new one for free 2 days after I reached out to them and the new one has been working well. |
2024-01-11 11:03:56 |
2024-01-14 13:10:47 |
us |
REDTIGER |
B098WVKF19 |
R153IUR8F54BBO |
Verified Purchase |
Zeke G. |
2024-01-11 |
2.0 |
5.0 |
Draining Battery/No longer sticking |
Camera Works Well |
This thing has been a nightmare. The 24h recording feature has never worked. In fact it is constantly on with the hardwire kit. I called support- they were useless and couldn't figure it out. What I was concerned about was the camera draining power and I was assured it wouldn't. Well, I've been having issues with my system power and as soon as I remove the hardwire kit it goes away. Go figure. The camera is falling off the window now less than a year later. Wish I could get my money back for this junk |
The camera itself does a good job. Video quality is good and everything works as it should. It comes with clear mounting adhesive pads so that the camera doesn't have to stick directly to the windshield which is nice. The SD card it comes with works well enough. Overall, it's a good value compared to the other offerings imo. |
2024-01-14 01:44:16 |
2024-01-16 10:30:30 |
us |
REDTIGER |
B098WVKF19 |
R6J4RV9CRGXYB |
Verified Purchase |
Amy V. |
2024-01-12 |
2.0 |
5.0 |
Great dash cameras |
5.0 out of 5 stars |
This my first camera dash. I had random people at my job parking lot checking to see what vehicle is unlocked, peeking in windows and even writing with the finger on vehicle windows (even mine). So for first time ever I felt I needed cameras. I took my redtiger dash cams to an auto place to have it hardwire. Everything works great. Only thing I wish with any vehicle cameras is to have it where people can live watch the video as it's in parking mode or even notify on phones that there are motion activity around your vehicle because I like to catch people in action that is doing suspicious activity and not having to wait until I get in the vehicle to view many videos just to see something that happened hours afterward.Update: now my camera froze. It will not even turn off manually. As you see in the picture real time of the picture is night time. My camera is still froze from earlier today. It will not even shut off nor go on park mode when I turn off the vehicle. I am returning this. I'm upset I spent $250 just to hardwite this up for me for it not to last long |
This my first camera dash. I had random people at my job parking lot checking to see what vehicle is unlocked, peeking in windows and even writing with the finger on vehicle windows (even mine). So for first time ever I felt I needed cameras. I took my redtiger dash cams to an auto place to have it hardwire. Everything works great. Only thing I wish with any vehicle cameras is to have it where people can live watch the video as it's in parking mode or even notify on phones that there are motion activity around your vehicle because I like to catch people in action that is doing suspicious activity and not having to wait until I get in the vehicle to view many videos just to see something that happened hours afterward.Update: now my camera froze. It will not even turn off manually. As you see in the picture real time of the picture is night time. My camera is still froze from earlier today. It will not even shut off nor go on park mode when I turn off the vehicle. I am returning this. I'm upset I spent $250 just to hardwite this up for me for it not to last long.Days later update: So I actually had a day off work to figure out how this whole dash cam works. I got everything figured out. So I was concerned bc my parking mode where it's supposed to pick up motion while vehicle is off and didn't see no video of any motion being recorded. Well the company reached out to me and told me how to turn on the motion. Well after that I still didn't see no motion recording while in park mode. I figured out you have to look in the screenshot file which is where all the motion videos are. After I got it all together I must say I'm satisfied. Only thing I wish this cam can do is watch it live so I can catch someone in action that's playing with people's (mine) vehicle while at work or watch videos when I'm away from the vehicle like Ring does but besides that I'm satisfied. |
2024-01-16 10:27:36 |
2024-01-18 16:22:45 |
us |
REDTIGER |
B098WVKF19 |
R2HWE8ENN4EW39 |
Verified Purchase |
Derek |
2024-01-11 |
2.0 |
5.0 |
Too bulky |
5.0 out of 5 stars |
Didn't like the install package or how bulky it was didn't fit good at all in my 2015 dodge journey so I returned it |
Love love love it. Works great. Easy to access to recorded footage. Easy to set-up and use. Def would buy another. |
2024-01-18 08:28:31 |
2024-01-21 15:05:27 |
us |
REDTIGER |
B098WVKF19 |
R2Z17F72AFLAB1 |
Verified Purchase |
MAGA Patriot |
2024-01-09 |
3.0 |
5.0 |
Lots of issues |
5.0 out of 5 stars |
The WiFi doesn't work at all and is useless with the app to add the camera. Also it claims to be 4K, but per the vendor they claim the 2180 P - 1080 P is 4k video. I don't believe them as of now and most likely will be removing it and all wiring for a refund. I don't know as of this review if it will in fact read tag numbers clearly or not. There tech support has been working with me now for several weeks, so no complaints about vendor trying to resolve the issues. Due to problems with UPS locally, it may have arrive with more damage than what was visible. The temporary help they use during holidays has been abusive to packages along with delivering most of my packages somewhere other than to me. So far I'm not happy with it, especially with the higher price than similar cameras. |
Despite some issues with the WiFi, which I don't really need nor the Android App, overall it seems to be an excellent camera. I did buy it used, most likely a return due to the WiFi not working. Red Tiger was excellent customer service and quick to respond with trouble shooting tips. The representative worked with me daily and since I didn't return the item based on $50 off for used, she provided a separate parking module without charge for the camera. This allows it to work with the ignition in lieu of turning off and on manually. Rear camera is lower pixel rate than front, but both take excellent videos and audio during use. Swapping memory cards is easy. So far 32gb seems to hold about an hour from the front camera and two hours from the back. I'll try it with 1TB Micro SD card later or larger depending on the hardware limits for memory. So far, even in extreme cold, everything video/audio is working. |
2024-01-17 08:01:48 |
2024-01-22 14:26:21 |
us |
REDTIGER |
B098WVKF19 |
R3HTN8BBJOKG20 |
Verified Purchase |
Oleksandr |
2023-12-29 |
1.0 |
5.0 |
I definitely wouldn't buy this |
5.0 out of 5 stars |
The camera keeps turning off. I drive for 20 minutes, during which time it turns off 5-7 times. also then it stopped working completely after 2 weeks |
This is the best camera I've ever used. The video quality is very good which allows you to see license plate numbers and other things. There is also a rear camera included. Very convenient application on your phone that allows you to instantly download the video and send it or keep it with you. I recommend this camera to those who want to protect themselves from unexpected adventures |
2024-01-02 05:05:18 |
2024-01-22 14:26:29 |
us |
REDTIGER |
B098WVKF19 |
R3G2I3Z9YD4ACU |
Verified Purchase |
No name |
2024-01-14 |
2.0 |
4.0 |
Not that great. |
4.0 out of 5 stars |
This definitely is NOT a 170-degree field of vision. Very poor field of vision compared to a cam that I had in my other car that was much cheaper. It covers to the edges of my hood and is not really much wider. I wish they had a shorter cord since I do not care to run this cord around the edge of the car and simply just want it to run down. I am not going to take the risk of damaging the dash of my car.If you use Android Auto you must bring it inside to hook it to the app since Android Auto takes over the wifi. Would have been useful to have it set up through Bluetooth or some other fashion. So far it has not been impressive and not sure how it got all of the 5-star reviews it has. |
This is NOT a 170-degree field of vision. Very poor field of vision compared to a cam that I had in my other car that was much cheaper. It covers the edges of my hood and is not much wider. I wish they had a shorter cord since I do not care to run this cord around the edge of the car and simply just want it to run down. I am not going to take the risk of damaging the dash of my car.If you use Android Auto you must bring it inside to hook it to the app since Android Auto takes over the wifi. Would have been useful to have it set up through Bluetooth or some other fashion.I will say great customer service. |
2024-01-17 08:01:30 |
2024-01-23 13:13:15 |
us |
REDTIGER |
B098WVKF19 |
R246Z88VYWWCDC |
Verified Purchase |
Lauren Duarte |
2024-01-10 |
1.0 |
5.0 |
Disappointed. |
5.0 out of 5 stars |
Always wanted a dash cam, always thought it would be very useful, but this one seems to be more trouble than it’s worth. Video quality is not great, very hard to access videos, on half the time it doesn’t capture anything or at least the videos are very hard to pull up. Very large files, Was looking for something a little bit more user-friendly. Picture quality doesn’t seem to be the best, can’t believe this is 4K. I’m sure they listed at 4K but it probably never achieves that. From talking to other people, there seem to be much better options out there |
Always wanted a dash cam, always thought it would be very useful, this seems to be a respectable company, stands by their products |
2024-01-12 07:33:44 |
2024-01-30 14:24:33 |
us |
REDTIGER |
B098WVKF19 |
R214I3CT9AI8RZ |
Verified Purchase |
Chris |
2023-12-29 |
1.0 |
4.0 |
Restarts Constantly while Driving |
4.0 out of 5 stars |
This worked great for the first month and then started rebooting multiple times when driving. It will turn off for any period of time and then restart. It’s frustrating enough that it’s not working consistently but hearing the boot up chimes every few minutes while driving was obnoxious. Tried various solutions I found online, tried the owner manual’s “ultimate solution”, tried emailing the company for a solution and got nothing. Will be returning. |
Update: Seller reached out and sent me new cam in addition to a larger SD card. They sent the new one quickly which I appreciated! Hopefully this is the end of my dash cam issues.This worked great for the first month and then started rebooting multiple times when driving. It will turn off for any period of time and then restart. It’s frustrating enough that it’s not working consistently but hearing the boot up chimes every few minutes while driving was obnoxious. Tried various solutions I found online, tried the owner manual’s “ultimate solution”, tried emailing the company for a solution and got nothing. Will be returning. |
2024-01-01 05:02:33 |
2024-01-30 14:26:53 |