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us |
REDTIGER |
B098WVKF19 |
R85VCNQY2IP4L |
Verified Purchase |
Windscreen sucker |
2023-09-02 |
1.0 |
5.0 |
\nDash cam windscreen sucker\n |
5.0 out of 5 stars |
Suction device rubbish only worked for a week. Even with glue. Now please explain how to review a damcam experience if can't even use the dash cam simply because it can't be mounted. |
未更新 |
2023-09-05 06:30:04 |
2023-10-04 18:59:26 |
us |
REDTIGER |
B098WVKF19 |
R2ZXOZYNEUI2L1 |
Verified Purchase |
Amazon Customer |
2023-09-24 |
1.0 |
5.0 |
\nBroken suction cup\n |
5.0 out of 5 stars |
This product only lasted four months in my window before breaking. The camera itself works well, but the connection pieces made of quality materials. |
Redtiger is a company that stands by their product. This product only lasted four months in my window before breaking because of the hot south Florida sun. The camera itself works well, but the connection pieces made of quality materials. They upgraded the quality in the suction cup recently and mailed a replacement suction, 3M adhesive option and a $65 refund. Great product and even better customer service. I didn’t even ask for anything, they reached out to me and offered. |
2023-09-27 07:32:55 |
2023-10-09 18:34:13 |
us |
REDTIGER |
B098WVKF19 |
RS7HY3PXBIBB8 |
Verified Purchase |
Mr. Hankey |
2023-09-25 |
1.0 |
4.0 |
\nGreat camera, if it would stay on windshield. Customer service unresponsive\n |
\nGreat camera, if it would stay on windshield. Customer service made it right\n |
I have a 2014 Charger in the hot south. The camera kept falling off my windshield behind my rearview mirror. I emailed customer service and the email in the manual was either not correct or they ignored me. I eventually got frustrated and just ordered a replacement windshield mount, and it lasted two days. Absolutely NO stick, no matter how clean my windshield was. I'm done, $200 wasted. |
I have a 2014 black Charger in the hot south (average summer heat is 100F+). The camera kept falling off my windshield, my car is almost always in direct sun. Customer service reached out to after I left a review since there may have been a problem with my email. Redtiger support made it right by replacing my entire order and upgrading my windshield mount to the 3M version. It's no longer summer, so we will see how well it performs next year. Overall I started out frustrated and ended very happy with support taking care of me, this is how business should be done. No unreasonable hoops to jump through. |
2023-09-28 05:03:21 |
2023-10-10 06:23:19 |
us |
REDTIGER |
B098WVKF19 |
R3C7WEV4OXM2L9 |
Verified Purchase |
Greener |
2023-09-21 |
3.0 |
5.0 |
\nGood, not great. Some odd flaws and horrible window mount.\n |
5.0 out of 5 stars |
Purchased this based on all the reviews, and overall I am happy with the setup. BUT.... there are some oddities withe the camera setup.Out of the box I powered it up and connected the rear camera and tested the system before installing in to my Ram 1500.Rear camera wiring was more than long enough and luckily easy to hide. I used 1 of the 2 static window films to attach the camera to. The rear camera does have the ability to flip the image based on how you install it. That was handy. The image is so very small when viewed in the Picture In Picture. I used the wifi and mobile app to adjust the camera so I could see things better.Front camera mount was were I had the most issue. Location was tough as well... I needed up doing it on the driver side. Keep in mind the buttons are on the sides of the unit so you'll have to make sure you can still get to to them. So back to the suction mount, it adjusts up and down but not left and right. Due to the curve of the windshield if you don't place it in the center the camera will be slightly turned. There is NO adjustment for this.As others have noted the WIFI is an odd issue. I could be missing a step, but once you activate it, you cannot go back in to the settings until you turn it off. Which is odd since you can only turn it off by going in to the settings. I feel like I am missing something ... but I didn't see anything in the manual.When in use, the screen is display only, it is not touch. I wish it was. The rear camera is a picture in picture setup. That takes a bit to get used to, but I wish it wasn't this type of setup. I wish I could see both images in full.I noticed the time is off by an hour, I changed it, and it went back to being an hr off. not a big deal I guess.I've installed the app on my iPhone, it seems to work well with the wifi. The wifi password is displayed on the camera screen and it was rather hard to read, but the password was 12345678. You can later change that via the phone app. The camera settings on the phone app are limited compared to the options on the camera itself.Power cord was just long enough to reach my center console. Since its USBC, you can use other options, just be sure to match the power requirements.Overall i feel as though its... \OKAY\. I am not \wowed\ or \amazed\. |
Purchased this based on all the reviews, and overall I am happy with the setup. BUT.... there are some oddities withe the camera setup.Out of the box I powered it up and connected the rear camera and tested the system before installing in to my Ram 1500.Rear camera wiring was more than long enough and luckily easy to hide. I used 1 of the 2 static window films to attach the camera to. The rear camera does have the ability to flip the image based on how you install it. That was handy. The image is so very small when viewed in the Picture In Picture. I used the wifi and mobile app to adjust the camera so I could see things better.Front camera mount was were I had the most issue. Location was tough as well... I needed up doing it on the driver side. Keep in mind the buttons are on the sides of the unit so you'll have to make sure you can still get to to them. So back to the suction mount, it adjusts up and down but not left and right. Due to the curve of the windshield if you don't place it in the center the camera will be slightly turned. There is NO adjustment for this.As others have noted the WIFI is an odd issue. I could be missing a step, but once you activate it, you cannot go back in to the settings until you turn it off. Which is odd since you can only turn it off by going in to the settings. I feel like I am missing something ... but I didn't see anything in the manual.When in use, the screen is display only, it is not touch. I wish it was. The rear camera is a picture in picture setup. That takes a bit to get used to, but I wish it wasn't this type of setup. I wish I could see both images in full.I noticed the time is off by an hour, I changed it, and it went back to being an hr off. not a big deal I guess.I've installed the app on my iPhone, it seems to work well with the wifi. The wifi password is displayed on the camera screen and it was rather hard to read, but the password was 12345678. You can later change that via the phone app. The camera settings on the phone app are limited compared to the options on the camera itself.Power cord was just long enough to reach my center console. Since its USBC, you can use other options, just be sure to match the power requirements.Overall i feel as though its... \OKAY\. I am not \wowed\ or \amazed\.**update**The power on/off sound is beyond annoying and very loud. I was able to turn that off, thankfully. After a couple weeks of use, its your basic 2 camera car system. As I said, there's nothing 5 stars about it, its an average no name brand product. this is really a 2 1/2 star product.**update**Customer support provided some additional tips and was very responsive. Added 2 stars because of their attention to customer reviews and customer needs. |
2023-09-29 06:24:24 |
2023-10-10 17:50:34 |
us |
REDTIGER |
B098WVKF19 |
R8PQOEUNCM7QM |
Verified Purchase |
Mohammad |
2023-10-02 |
1.0 |
5.0 |
\nSlow connection and no parking mode\n |
5.0 out of 5 stars |
I have extremely slow connection whenever I connect to the cam to see the videos and even with fuse box kit the parking mode not working.I'm extremely disappointed I wasted 3 hours of setup |
I had an issue with this cam before, contacted the customer service and they were extremely professional and they solved all my issues, great service. Definitely will buy again from them |
2023-10-05 08:49:51 |
2023-10-16 22:35:23 |
us |
REDTIGER |
B098WVKF19 |
R20667R6FT4WGA |
Verified Purchase |
Ebby |
2023-10-01 |
2.0 |
5.0 |
\nSuction Failure\n |
5.0 out of 5 stars |
The quality of the video captured seems good. It took around two hours to complete installation (not using the kit for parking mode) to hide the wires along. I tested the connections prior to installing to make sure it worked, and it did work with my Prius C.I wanted the rear camera as the default camera to show on car startup but seems there is no way to do that. May be a feature to consider in future firmware updates.But here is the real issue - after all the effort and time, when I finally mounted it using the suction, it fell off in about five minutes. I tried cleaning the windshield again and wiped very carefully. Still no luck with the suction. Now I mounted it on the rear view mirror instead of windshield as a workaround to see if it holds. This takes up some rear view mirror space and I would like to see a couple of days if it’s annoying enough. Wish there were other ways to stick this. May be a mirror mounted models are better design. Mostly this is going back. |
Update- Seller sent a replacement with a better suction cup and now the camera mounts perfectly on the windshield. They even sent an extra non suction glue pad as an alternative to the suction mount. Great customer support!The quality of the video captured seems good. It took around two hours to complete installation (not using the kit for parking mode) to hide the wires along. I tested the connections prior to installing to make sure it worked, and it did work with my Prius C.I wanted the rear camera as the default camera to show on car startup but seems there is no way to do that. May be a feature to consider in future firmware updates.But here is the real issue - after all the effort and time, when I finally mounted it using the suction, it fell off in about five minutes. I tried cleaning the windshield again and wiped very carefully. Still no luck with the suction. Now I mounted it on the rear view mirror instead of windshield as a workaround to see if it holds. This takes up some rear view mirror space and I would like to see a couple of days if it’s annoying enough. Wish there were other ways to stick this. May be a mirror mounted models are better design. Mostly this is going back. |
2023-10-03 04:55:55 |
2023-10-20 23:29:06 |
us |
REDTIGER |
B098WVKF19 |
R2V1ERQXV8LUQK |
Verified Purchase |
Amy D |
2023-10-06 |
1.0 |
5.0 |
\nHuge disappointment- lasted a week before giving trouble.\n |
5.0 out of 5 stars |
I purchased this camera based off Amazon reviews and Google reviews. Unfortunately, after being installed a week the camera randomly started to turn off and then go back to factory reset while I was driving. There is no rhyme or reason. It just happens. With that said. I immediately contacted the seller who was super responsive. However, they wanted me to go through all these steps to see if I could get the problem corrected and provide video of the camera while having issues. Which is not really feasible when one is driving and I dont have time to just stop and deal with a dash cam that isn't working correctly.Here are my issues:I do not have time to troubleshoot a brand new camera and while they offered a replacement if the troubleshooting didn't work - I have no faith in a product that only lasted a week before giving trouble. Where does this leave me in a year when something happens and the warranty is up? So I have opted to return it.Pros: compact, easy to install, clear video on the screen of the unit itself, camera is easy to set up, everything needed to install is provided in the box, and customer service is highly responsive.Cons: the app leaves a lot to be desired. It is pretty much useless. Also, when connected to wifi my phone gave issues with being able to connect to the internet. The camera lasted one week before randomly factory resetting itself multiple times. This makes it unreliable and useless in the event of an accident.I wish I had a better review and had high hopes for this product, so it is really disappointing to have to start my dash cam search over. |
Updated 10/21/23: Redtiger has some of the best customer service I've dealt with. They did not want me to have a bad experience with their product. They made sure to replace the defective unit for me and have followed up regularly to make sure the new unit met to my expectations. The new unit is working like a charm and I feel this 1st unit was just a defective unit. I guess that can happen with any product. So overall I'm changing my review from 1 star to 5 and recommending the camera.I purchased this camera based off Amazon reviews and Google reviews. Unfortunately, after being installed a week the camera randomly started to turn off and then go back to factory reset while I was driving. There is no rhyme or reason. It just happens. With that said. I immediately contacted the seller who was super responsive. However, they wanted me to go through all these steps to see if I could get the problem corrected and provide video of the camera while having issues. Which is not really feasible when one is driving and I dont have time to just stop and deal with a dash cam that isn't working correctly.Here are my issues:I do not have time to troubleshoot a brand new camera and while they offered a replacement if the troubleshooting didn't work - I have no faith in a product that only lasted a week before giving trouble. Where does this leave me in a year when something happens and the warranty is up? So I have opted to return it.Pros: compact, easy to install, clear video on the screen of the unit itself, camera is easy to set up, everything needed to install is provided in the box, and customer service is highly responsive.Cons: the app leaves a lot to be desired. It is pretty much useless. Also, when connected to wifi my phone gave issues with being able to connect to the internet. The camera lasted one week before randomly factory resetting itself multiple times. This makes it unreliable and useless in the event of an accident.I wish I had a better review and had high hopes for this product, so it is really disappointing to have to start my dash cam search over. |
2023-10-09 05:40:04 |
2023-10-25 20:32:40 |
us |
REDTIGER |
B098WVKF19 |
R3OFPGY3EB8OIP |
Verified Purchase |
Hawaii DiveO |
2023-10-22 |
2.0 |
5.0 |
\nThe cameras are great mount sucks\n |
\nThe cameras are great stock mount sucks\n |
The camera is pretty good front and back. Love the system. Only major problem is the mounting. The cameras a way too heavy for the suction cups so the never stay up.i even tried to super glue it in place!!! ButThen the hinge brakes so your cam is just dangling by 2 tiny GPS wires. I paid $215 for the system, $250 to install and in just 6 months the front unit is held together by duct tape and both cams have to be zip tied to the rear mirror and a crash bar in the back. Not worth the money I paid. |
The camera is amazing both front and back. Love the system. Gives me a great deal of peace of mind with all the aggression on the roads today. Only problem is the mounting. The cameras a way too heavy for the suction cups so they never stay up. I even tried to super glue it in place. When the suction cup failed it fell and the the hinge broke so the cam was just dangling by 2 tiny GPS wires. I was able to repair the joint with black duct tape and it actually looks ok. I’ve zip tied the front cam to my rear view mirror and it’s working great. The company is FANTASTIC at replying for support and help. They have optional 3M strips they say no one has had issues with but I’ll just stay with the zip tie to the mirror. |
2023-10-25 02:32:29 |
2023-10-27 01:45:28 |
us |
REDTIGER |
B098WVKF19 |
RHZNF0TC7JZJB |
Verified Purchase |
Stacey L. Helms |
2023-10-11 |
1.0 |
5.0 |
\nwhat a headache BEWARE read the reviews\n |
5.0 out of 5 stars |
The App is a nightmare. Trying to connectto WiFi (following the scant instructions), my camera keeps telling me to \Turn off WiFi\, even though I'm trying to connect my WiFi. |
The App is a nightmare. Trying to connectto WiFi (following the scant instructions), my camera keeps telling me to \Turn off WiFi\, even though I'm trying to connect my WiFi.UPDATE: Seller fixed issue and gave a refund |
2023-10-19 09:18:40 |
2023-10-27 18:48:09 |