| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Do i need to keep the case open to use the Bluetooth? It disconnects from my phone when i close the case. If this is so, that's very inconvenient. | 2023-06-14 | The Bluetooth works with the case closed. Maybe ask for an exchange? | Samantha Sottile | 2023-06-14 |
| Do i need to keep the case open to use the Bluetooth? It disconnects from my phone when i close the case. If this is so, that's very inconvenient. | 2023-06-14 | The case does not have to be open. If it is disconnecting then i would suggest factory resetting the earbuds and reconnecting. It sounds like it is not connected correctly. | Cat Alley | 2023-06-15 |
| How do these earbuds work while wearing eyeglasses? Are the still comfortable ? | 2023-05-23 | Yes they work great with glasses. I wear glasses all the time and always have these ear buds on while at work. Very comfortable. | Nancy Kidd | 2023-05-23 |
| How do these earbuds work while wearing eyeglasses? Are the still comfortable ? | 2023-05-23 | I wear eyeglasses and they are very comfortable | Rhe B. | 2023-05-23 |
| How do these earbuds work while wearing eyeglasses? Are the still comfortable ? | 2023-05-23 | I wear eyeglass and sunglasses with these and they are still super comfortable. They are so comfortable, I have forgotten that I was wearing them a couple times already. | PistolPete | 2023-05-23 |
| Are these waterproof and do they have a mic on them? | 2023-04-24 | Yes they have mic and are waterproof | Javed | 2023-04-24 |
| How do you feel about wearing this headphones? Is it comfortable? | 2023-05-11 | I think it is very comfortable to wear. The most important thing is that he has three ear caps of different sizes, and you can choose the one that suits you. And the earphones will not fall off easily during wearing. | Nia Livingson | 2023-05-11 |
| What are the specific parameters of the headphones and the charging case? | 2023-06-03 | The battery is 650 mAh, a single earphone can be used for 15 hours, and the charging box can be charged 5 times, and the total usage time can reach 90 hours. It feels good to use it, and it can last for several days on a single charge. I am very satisfied with its battery life | jspvp d. | 2023-06-03 |
| If there is a phone call, can I use the headphones to answer it? How to do it? | 2023-05-11 | Don't worry, just press the bottom button and you're ready to answer | Shelby Case | 2023-05-11 |
| If there is a phone call, can I use the headphones to answer it? How to do it? | 2023-05-11 | Video could not be loaded | TQVA | 2023-05-12 |
| Which model has more bass, Bx27 or Bx29? | 2023-05-29 | The young man that I gave them to said that they work great for him | David R Fenske Jr | 2023-06-03 |
| How do I get the S,M,L ear tips that were supposed to be in the box? Amazon's product description stated they would be in the box | 2023-06-15 | Yes they come in the box | Bunndy | 2023-06-15 |
| How do I get the S,M,L ear tips that were supposed to be in the box? Amazon's product description stated they would be in the box | 2023-06-15 | I would message the seller. Mine were in the box. | Susan Floyd | 2023-06-15 |
| are these compatible with i-phone? | 2023-06-13 | Yes! I only use them with my iPhone and really like them. | Kunk Family | 2023-06-13 |
| are these compatible with i-phone? | 2023-06-13 | Yes, earbuds work with any bluetooth compatible device. | Mary Beth & Tom Breslin | 2023-06-13 |
| are these compatible with i-phone? | 2023-06-13 | Yeah they work with any device! I use it with my iPad. :) | Kristina… | 2023-06-13 |
| are these compatible with i-phone? | 2023-06-13 | Yes these should work fine with your iphone since they are Bluetooth. | A helping hand | 2023-06-13 |
| are these compatible with i-phone? | 2023-06-13 | Yes they connect easily to all my Apple devices including the iPhone | Tosha Jones | 2023-06-13 |
| are these compatible with i-phone? | 2023-06-13 | Yes, I use mine with my iPhone | Rhe B. | 2023-06-13 |
| are these compatible with i-phone? | 2023-06-13 | YES | wireless w. | 2023-06-13 |
| are these compatible with i-phone? | 2023-06-13 | Yes, I use them with my IPhone and Ipad. | Richard A Bair | 2023-06-14 |
| Can these be used in the pool? Not in the sense of swimming laps but just splashes and occasionally getting wet | 2023-05-25 | I wouldn’t recommend it. | Tosha Jones | 2023-06-01 |
| What are the dimensions of the case? | 2023-06-15 | 3.25" x 2.25" x .75" give about an 1/8". I hope this helps. | GM | 2023-06-15 |
| Can I use only one at time and if so, are there full/matching controls on each? | 2023-05-25 | He uses both of them | David R Fenske Jr | 2023-06-03 |
| Are these Bluetooth multipoint? (can connect to more than one device at same time) | 2023-06-07 | No. Only one device at a time. :( | Kristina… | 2023-06-13 |
| Are these Bluetooth multipoint? (can connect to more than one device at same time) | 2023-06-07 | I think these are not multipoint unless the manufacturer updates the firmware that will allow it. | A helping hand | 2023-06-13 |
| Do these actually cancel out noise? We know that Bluetooth oicks up all noise loudly in the back ground | 2023-06-15 | They work great to cancel put noise | Bunndy | 2023-06-15 |
| Does each piece have a button to control functions? (Can they be worn one at a time)... Thx | 2023-05-25 | Yes, there are button controls on top of each headset, so you can wear just one headset to cut songs, summon a voice assistant, connect or hang up calls, play or pause music, and more. | TQVA | 2023-05-25 |
| Can I use headphones for music control? Such as increasing and decreasing the volume, etc. | 2023-05-11 | Yes, it can be done by pressing the button on the headphones, very easy | Marcia alencar Kelivanov | 2023-05-11 |
| Can I use headphones for music control? Such as increasing and decreasing the volume, etc. | 2023-05-11 | Video could not be loaded | TQVA | 2023-05-12 |
| Can headphones activate voice assistants? | 2023-05-11 | Yes, just press the bottom button three times in a row | Marisela Medrano | 2023-05-11 |
| Can headphones activate voice assistants? | 2023-05-11 | Video could not be loaded | TQVA | 2023-05-12 |
| Would these work for tractor / lawn mowers? (Noise canceling) | 2023-05-24 | yes | wireless w. | 2023-05-24 |
| Are these compatible with wireless charging? Also, how is call and sound clarity? | 2023-05-24 | Yes, these earbuds are compatible with most Bluetooth-enabled devices, such as iOS, Android, etc. The Bluetooth headset features a high-quality noise-canceling ENC microphone that filters out outside noise for clearer calls and better sound quality. | TQVA | 2023-05-25 |
| Are these compatible with wireless charging? Also, how is call and sound clarity? | 2023-05-24 | The sound quality is good and they charge in the case as long as the case has been charged. I've never had to worry about the case running low, its held a charge for a long time E. | Danielle m. | 2023-05-25 |
| Are these compatible with wireless charging? Also, how is call and sound clarity? | 2023-05-24 | Media sound quality is good but call quality can be inconsistent at times No wireless charging comparability | Susie | 2023-05-25 |
| can you hear people talking to you while using-ambient technology? | 2023-06-14 | No. | Tracy Gardini | 2023-06-14 |
| Do they connect to a tv? | 2023-06-01 | Yes, the earbuds connect to a smart TV. | Mary Beth & Tom Breslin | 2023-06-01 |
| Do they connect to a tv? | 2023-06-01 | If your tv has Bluetooth, yes you can connect them to your tv. | Gloria Velez | 2023-06-01 |
| Do they connect to a tv? | 2023-06-01 | If the tv has Bluetooth connectivity for headphones already you should be able to connect them. | Tosha Jones | 2023-06-01 |
| Do they connect to a tv? | 2023-06-01 | no i dont | wireless w. | 2023-06-01 |
| Do they connect to a tv? | 2023-06-01 | If the TV has blue tooth I would assume they would | Rhe B. | 2023-06-01 |