| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| my last cat feeder kept clogging due to his food being oily, is this a common problem? I do clean it!!!! | 2023-03-29 | It doesn’t happened to me. | Dee | 2023-03-29 |
| my last cat feeder kept clogging due to his food being oily, is this a common problem? I do clean it!!!! | 2023-03-29 | I have not had this problem. | OpnShors | 2023-03-29 |
| my last cat feeder kept clogging due to his food being oily, is this a common problem? I do clean it!!!! | 2023-03-29 | I haven't had any issues with mine clogging with dry food. | D. Smith | 2023-03-29 |
| my last cat feeder kept clogging due to his food being oily, is this a common problem? I do clean it!!!! | 2023-03-29 | I have not had any issues with this one.. the bowl comes off also for easy cleaning.. and you can adjust the height for smaller or larger cats | Terri L Butler | 2023-03-29 |
| my last cat feeder kept clogging due to his food being oily, is this a common problem? I do clean it!!!! | 2023-03-29 | Hey Elizabeth. We have yet to experience any clogs. We feed our Mufin Orijen Gaurdian 8 cat food. Since the unit is sooo easy to clean you shouldn't have a problem. | Emilio C. | 2023-03-29 |
| my last cat feeder kept clogging due to his food being oily, is this a common problem? I do clean it!!!! | 2023-03-29 | I’ve not experienced an issue like this with our feeder. And I’ve NOT cleaned it (probably need to?). The only thing I’ve experienced is when it gets low the servings seem to be even smaller, which for me is great bc it alerts me to being time to fill it back up! | TXtwinsmom | 2023-03-29 |
| my last cat feeder kept clogging due to his food being oily, is this a common problem? I do clean it!!!! | 2023-03-29 | Dear buyer Our automatic feeders can only hold dry cat food, and the kibble of the food cannot be larger than 16mm. Is the feeder still clogged? If you have any questions please feel free to contact us. Best Regards, | WUIPET USA | 2023-03-31 |
| my last cat feeder kept clogging due to his food being oily, is this a common problem? I do clean it!!!! | 2023-03-29 | This just started happening to me, it did it awhile ago while I was away on a trip, and i figured it was because if too much kibble so I took some out and it started dispensing. It didn’t do it again until I needed to refill the container and now it’s not dispensing at all, even though I refilled it. So is it because im putting too much or what?? | Amazon Customer | 2023-04-25 |
| Works for Labrador dog? | 2023-03-20 | I would say no unless you have a lab that doesn’t knock things over or isn’t super curious about where the food is coming from. I use this timed feeder for my cat and he’s even tried getting into the food storage. Our doodle puppy knocked it over so we’ve had to place it up high where she’s not tempted by it. | TXtwinsmom | 2023-03-20 |
| Works for Labrador dog? | 2023-03-20 | I would say no for a large dog like that.... But I'm not a dog owner.... The dish is perfect for a 10 pound cat.... That is why I'm saying probably no... Small to Medium pets would be better.... | C-J | 2023-03-20 |
| Works for Labrador dog? | 2023-03-20 | I think so, works pretty well with our smaller size kibble | D bills | 2023-03-20 |
| Works for Labrador dog? | 2023-03-20 | It probably doesn't hold enough food for long for a dog that big. It feeds my cat for a week or more. | D. Smith | 2023-03-25 |
| How to connect to App? | 2023-02-20 | Video could not be loaded | WUIPET US | 2023-02-21 |
| Can you set the number of portions that dispense when using manual feed button? | 2023-04-13 | Yes. The manual tells you how to set the meals up. You pick a meal(1-4), a time for that meal and the portion(1-4). | Robert W. Kincheloe | 2023-04-13 |
| Can you set the number of portions that dispense when using manual feed button? | 2023-04-13 | There are no settings for a manual feed. You would have to keep pressing the button to release more food | Kimberly Smith | 2023-04-13 |
| Can you set the number of portions that dispense when using manual feed button? | 2023-04-13 | No, it's one feeder serving each time you press the manual feed button. | Rachel M. | 2023-04-13 |
| Can you set the number of portions that dispense when using manual feed button? | 2023-04-13 | No, it dispenses one at a time. | Tai Shin | 2023-04-13 |
| Can you set the number of portions that dispense when using manual feed button? | 2023-04-13 | Video could not be loaded | WUIPET US | 2023-04-23 |
| How to get the food come out immediately? | 2023-03-09 | There’s a button for manual feed. | Annette Hart | 2023-03-09 |
| How to get the food come out immediately? | 2023-03-09 | Video could not be loaded | WUIPET USA | 2023-03-09 |
| How to record a meal call for my cat? | 2023-02-17 | Video could not be loaded | WUIPET US | 2023-02-20 |
| How to install the raised legs？ | 2023-02-20 | Video could not be loaded | WUIPET US | 2023-02-21 |
| Do you make a slow feeder so my can't does not eat so fast? | 2023-05-22 | You can just program smaller portions. That's the aweso.e part of this feeder, you can feed as much and as often as your cat needs... | Emilio C. | 2023-05-22 |
| Do you make a slow feeder so my can't does not eat so fast? | 2023-05-22 | Setting the portion size and the time the portion is delivered works great for me. | Keem | 2023-05-23 |
| Do you make a slow feeder so my can't does not eat so fast? | 2023-05-22 | You can set this feeder to dispense up to 6 portions at a time. If your cat eats fast, I would set it to one portion and then you can maybe increase it if necessary. One portion is only about 10 -12 pieces of food for my cats. So, I set it to three portions so that all 3 of them will have plenty to eat. You can also set time intervals, so my cats get food every 3 hours, but they may not eat it all every 3 hours . | Misty Weekley | 2023-05-23 |
| Is the serving size adjustable? | 2023-04-13 | No, its one set size (opening for which the food falls through) but depending on how much you want to feed your pet, you can do up to 12 of that set size serving. It also depends on the size of the kibble you have. So for my pet, the actual serving for one meal, for the kibble I had, equated to 6-7 repetive feedings on the feeder, per meal. | Rachel M. | 2023-04-13 |
| Will this feeder work using batteries only? | 2023-03-03 | Yes, just remember to replace them once in awhile | Cat mom… | 2023-03-03 |
| Will this feeder work using batteries only? | 2023-03-03 | Yes, it will work without batteries. When plugged in, the functionality of the device does not change other than it just prevents the batteries from draining. | John doe | 2023-03-03 |
| Will this feeder work using batteries only? | 2023-03-03 | Yes. | Cariola | 2023-03-03 |
| Will this feeder work using batteries only? | 2023-03-03 | Yes it will. Pay attention to the battery level indicator so you can change them before it dies or you will have unhappy pets. | D. Smith | 2023-03-03 |
| Will this feeder work using batteries only? | 2023-03-03 | You may use electric plug or battery either way. I have them both because batteries are always good as the backup power source to me. | reviewer | 2023-03-04 |
| Will this feeder work using batteries only? | 2023-03-03 | I believe the batters are for backup and not for continual use. BUT I really don't know as I have both. When there was a power outage it worked till the power went back on. | RheCreateM | 2023-03-04 |
| Will this feeder work using batteries only? | 2023-03-03 | Dear customer, Yes, this wifi pet feeder will work using batteries only. | WUIPET US | 2023-03-06 |
| What does each portion equal?? The guide I received doesn’t have a break down of the amounts so I have no idea how much to feed my cat. | 2023-03-09 | It literally says it in the description! Be a strong independent woman and go find it! | Tai Shin | 2023-03-09 |
| What does each portion equal?? The guide I received doesn’t have a break down of the amounts so I have no idea how much to feed my cat. | 2023-03-09 | A single portion is very small…. 1/12 of a cup I believe. My kitty gets 2 portions at his first drop, then a single the other 3. But he has a separate food bowl in another spot for overnight snacks. He’s a 15 lb tuxie. LOVES this feeder! | TXtwinsmom | 2023-03-09 |
| What does each portion equal?? The guide I received doesn’t have a break down of the amounts so I have no idea how much to feed my cat. | 2023-03-09 | I'll say, figure it out when you purchase it IF you do so. Just "manually" dispense ONE portion, look at it then determine how many total you'd want per meal then program the number of portions for that meal. It shouldn't be a determining factor in purchasing. I dispense 3 portions at midnight for my 15lb cat. I also have a second unit for Temptations treats as "snacks" at 8am, 8 & 10 pm (he sleeps most of the day). I feed him canned at 6pm. | Frankie | 2023-03-09 |
| What does each portion equal?? The guide I received doesn’t have a break down of the amounts so I have no idea how much to feed my cat. | 2023-03-09 | As posted in my review, each portion is 1/8 of a cup. | VegasGirl | 2023-03-10 |
| Whats the app called for this feeder? | 2023-02-17 | Dear customer, The app called "Smart Life" for this feeder. | WUIPET US | 2023-02-17 |
| Is the raised legs useful？ | 2023-02-15 | Hi, WUIPET elevated pet feeder increased pet's feeding height compared to others. It's great for your pet's health: 1) Reduce the strain on pet's neck, shoulder and joints. 2) Helps to promote healthy digestion, avoid bloating. 3) Anti-Intruder, such as ants, insect and so on. | WUIPET US | 2023-02-16 |
| Can you set the number of portions that dispense when using manual feeding button? | 2023-04-13 | The instructions tell you how to set for different quantities. I have mine set for 1/2 cup which is 4 portions on their guide so when it dispenses it dispense in 4 little batches. | Indenial | 2023-04-13 |
| Can you set the number of portions that dispense when using manual feeding button? | 2023-04-13 | According to the manual: the feeder dispenses one portion (approx 1/8 cup) of food. If you would like more, you would have to press the buttons the number of times to dispense the amount of food you'd like. Example: if you want 1/4 cup, you'd have to press the buttons 2 times. | VegasGirl | 2023-04-17 |
| How to manually feed my cat? | 2023-02-16 | Video could not be loaded | WUIPET US | 2023-02-17 |
| Will this feeder work using batteries only? | 2023-04-13 | No, it's batteries or the power cord but three batteries die fast in it because it's on constantly on. | Rachel M. | 2023-04-13 |
| What are the dimensions of the stainless steel bowl? I’d love to be able to put a slow feeder mat inside to help slow the scarfing and vomiting. | 2023-05-16 | It is not very big and is sloped all around.. I could not put a slow feeder in..I placed a small bowl ( like the sauce bowl) upside down in middle..it prevents the scarfing..you also can set feeder to release smaller amounts several times a day..now my scarfer doesn't even do that she knows when timer goes hear food and eats some and leaves.. | Terri L Butler | 2023-05-16 |
| What are the dimensions of the stainless steel bowl? I’d love to be able to put a slow feeder mat inside to help slow the scarfing and vomiting. | 2023-05-16 | 5.5" x 5.25" (1.25" deep) | Frankie | 2023-05-16 |
| Can you set the number of portions that dispense when using manual feeding button? | 2023-04-13 | Yes you can and you can also put what times you would like those portions to come down. | Jay | 2023-04-13 |
| Can you set the number of portions that dispense when using manual feeding button? | 2023-04-13 | 1 portion | Kimberly Smith | 2023-04-13 |
| Can you set the number of portions that dispense when using manual feeding button? | 2023-04-13 | Yes, up to six feedings per day. | Sandy Snyder | 2023-04-13 |
| Can you set the number of portions that dispense when using manual feeding button? | 2023-04-13 | Yes you can set the portions | Brenda Bonilla | 2023-04-13 |
| How to reset the program? | 2023-02-20 | Video could not be loaded | WUIPET US | 2023-02-21 |
| Trying to understand the feeding numbers, each number equals 1/12 of a cup? So what numbers need to be set for feeding 1/3 cup between 2 feedings? | 2023-03-06 | two portion sizes each time | Adamary | 2023-03-06 |
| Trying to understand the feeding numbers, each number equals 1/12 of a cup? So what numbers need to be set for feeding 1/3 cup between 2 feedings? | 2023-03-06 | I feed just under 1/2 c a day divided by two. I out it at 5 for each feeding | pkayee | 2023-03-06 |
| Trying to understand the feeding numbers, each number equals 1/12 of a cup? So what numbers need to be set for feeding 1/3 cup between 2 feedings? | 2023-03-06 | Dear customer, If you want to feed you pet 1/3 cup between 2 feedings, you can set 2 portions for each meal. | WUIPET US | 2023-03-07 |