| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| I have noticed that my cat feels uncomfortable with his neck when eating with other automatic feeders. Does the raised leg help? | 2022-12-23 | Yes, this booster foot pad raises the height of the bowl and it helps reduce stress on your cat's joints and bones. This foot booster is included in our package. | J. Greene | 2022-12-23 |
| Could a cat reach up through the opening and get food to fall out? My cat did that with my current auto feeder that used brushes to separate portions | 2023-01-27 | I do not believe so. I just walked over to mine and reached my fingers as far up as I could. No brushes, just a plastic enclosure, could not reach any of the food. If a cat really wants something, I would assume it has a lock-pick, patience, access to YouTube and will find a way! | Vadersdad | 2023-01-27 |
| Could a cat reach up through the opening and get food to fall out? My cat did that with my current auto feeder that used brushes to separate portions | 2023-01-27 | I have had this feeder for a few months now & have not encountered any issues. Have not had any issues with the cats pulling food out from machine. Feeder has different settings for portion control & feeding times so never an issue. | Amazon Customer | 2023-01-27 |
| How can I get a replacement bowl? | 2023-01-10 | I don’t know if a replacement bowl is available, but you would probably have to contact the manufacturer as it is fitted to this feeder. You could possibly use the feed without the metal bowl. Since the bowl section doesn’t lock into place, it would be easy enough to detach and clean, and I don’t recall there being a gap where food might fall out if the bowl wasn’t there. | K G P | 2023-01-10 |
| How can I get a replacement bowl? | 2023-01-10 | Either contact the seller directly, or measure diameter and you might be able to find one at a thrift store. | Vadersdad | 2023-01-10 |
| How can I get a replacement bowl? | 2023-01-10 | Unfortunately I don't know where to get a proper replacement. However, the way the food shoot is constructed you could actually just put pretty much any dish or bowl under it. | Marv Bero | 2023-01-11 |
| Is this cat feeder different from this one? https://www.amazon.com/dp/b0bjvmzpfm/ref=sspa_dk_detail_1?pf_rd_p=88097cb9-5064-44ef-891b-abfacbc1c44b&pf_ | 2023-01-03 | They look like they’re the same thing. By the same brand and specs match. | Krazy Island Shih Tzu | 2023-01-05 |
| We have daylight savings time where i live. today i tried to change the time on the clock, but couldn’t figure out how to do so. please help. | 2023-03-16 | Hold down the “lock/unlock” button until it shows it’s “unlocked” then hold the “set” button until the time flashes, then use the “up/down” arrows to set the hour, press “set” then use the “up/down” arrows to set the minutes and press “set” again. | Tricia | 2023-03-19 |
| What are the specs of the actual metal bowl? I want to get a slow feeder insert to fit inside | 2023-03-12 | Hi. The inside dimensions are 5-3/4" x 6-1/4". However, I would suggest a different solution. You can set the automatic feeder to dispense multiple small servings each day if you want, effectively giving you the same effect as a slow feeder dish. Each serving can range from 1 to 20 "portions". | Marv Bero | 2023-03-12 |
| How high is this bowl? | 2022-12-19 | The height of the bowl is 2in, the height of the bowl rim to the floor is 3.7in; the height of the booster foot is 2in. | Freeman | 2022-12-19 |
| After unplugging the power, the settings are still the same? | 2022-12-16 | feeder was still able to dispense food on time at the time I had previously set | Roderick | 2022-12-16 |
| Can a cat use its claws to pull food out of the exit? | 2022-12-22 | No, because the outlet of this feeder is tilted, and sealing treatment. | BarryHo | 2022-12-22 |
| What is the material of this bowl? | 2022-12-20 | Plastic base with a metal insert bowl. | C. Salinas | 2022-12-21 |