| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| If I'm in North Carolina for a trip will it still work? | 2023-04-26 | I took a trip 4 hours away from my house and it work. | Kiki’s feeding… | 2023-04-26 |
| If I'm in North Carolina for a trip will it still work? | 2023-04-26 | I believe as long as you have the app, it'll work. | Brianna | 2023-04-27 |
| If I'm in North Carolina for a trip will it still work? | 2023-04-26 | It worked for me four hours away from home but it puts out very little food so i always hit three times | Teresa Varden | 2023-04-27 |
| is it good for freeze/air dried food? | 2023-03-24 | I haven't tried that yet but I assume if it can do any shapes like a normal dog and cat food it would work. I would doubt a full-on bacon strip treat would come out correctly is what I am saying :D | Fancepants | 2023-03-24 |
| Will this still dispense food to my cat if the power and internet/wifi goes out? | 2023-02-25 | Yes it takes 3 D Battries as a backup. If the power goes out the batteries will power it. | Deann | 2023-02-25 |
| How can I change the voice recording? I can't do it through the app and I pressed the button already | 2023-03-15 | I think you have to tap the button record then tap the button again to save it | joseph | 2023-04-10 |
| can I buy more stainless steel bowls ? | 2023-05-01 | Hi! I looked and wasn’t able to find replacement bowls. However, I don’t think a replacement bowl is necessary. The stainless steel bowl is extremely easy to remove and wash. | bsschreder | 2023-05-01 |
| Is there any way to keep it unlocked so I can feed manually by pressing the button on the front? Do I have to hold unlock for 3 seconds every time? | 2023-03-10 | You should be able just to double click on the feeder button to dispense. If you set up the amount in the app it should function normally. | Fancepants | 2023-05-08 |
| Is there a way to adjust feed portion? | 2023-04-10 | Yes you can adjust the portion up to 10 I believe and that would make it full. It also has a voice memo after it get done. | joseph | 2023-04-10 |
| Is there a way to adjust feed portion? | 2023-04-10 | Yes! There are 4 different serving size options. | Sandra R | 2023-04-10 |
| Is there a way to adjust feed portion? | 2023-04-10 | it's all done through your phone. We can adjust the amt and time it dispenses. | JULES | 2023-04-14 |
| What's the recommended amount to feed my kitten.I do 2 feeds twice a day 8am and 5pm. Cat Moses to me for more? | 2023-05-10 | I set up smaller amount’s different times of the day for my 3 yrs old cat. | Lynn Stoner | 2023-05-24 |
| Why doesn't this work with alexa or google home. only smart life which is link to my google but doesn't even show up on google. | 2023-05-08 | You need to go into the smart life app and add a nick name to something easily identifiable by Alexa. It will walk you through steps on how to link your account but I believe that is where you may be stuck. | Fancepants | 2023-05-08 |
| If I'm in another country and I hit the feed button on my phone will it still self feed ? | 2023-05-24 | I purchased this because I was going out of the country. If you have the app for it and connected to Wi-Fi. It will feed. Just set up a schedule in the app and it delivers. Don’t forget to add batteries in case of power loss. | Lynn Stoner | 2023-05-24 |
| Why is my feeder saying “battery low” in the app when it’s plugged in & has batteries in it? | 2023-04-10 | Mine has the same low battery message while it’s plugged in, I think it’s an app glitch. | bsschreder | 2023-05-01 |