| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does nooie offer more bases? I would like to mount the base in a different place so that I can change the position of the camera whenever I want. | 2022-08-17 | Hello user, Thanks for choosing nooie pro cam. We have received some feedback from users who need more bases. Therefore, we are planning a separate set of bases. The set includes 2 magnetic bases and screw fittings. Keep an eye on the nooie website or the nooie Facebook page. Please feel free to contact the nooie team if you need a replacement. Hope you enjoy nooie! | Nooie Shop | 2022-08-17 |
| Does nooie offer more bases? I would like to mount the base in a different place so that I can change the position of the camera whenever I want. | 2022-08-17 | So with the magnetic attachment to the base, this does allow for easy accessibility in moving the ProCam. Although, Nooie does not currently offer additional mounts. | Kay S. | 2022-08-18 |
| Hey there! I need some security cameras to view my front door and the porch, does this battery camera good? | 2022-08-17 | Hello user, Thanks for choosing nooie pro cam. The wireless design gives you the freedom to choose where to mount and use the camera for added convenience. The security camera has a battery capacity of 5000 mAh. A full charge (8-12 hours) before first use will last around 1-3 months. Of course, the exact duration of use depends on how often the camera is actually used. This security camera also supports a power cord and a solar panel (sold separately) to keep the camera charged Contact nooie team if you need any help. Thank you! | Nooie Shop | 2022-08-17 |
| Hey there! I need some security cameras to view my front door and the porch, does this battery camera good? | 2022-08-17 | The battery on this camera currently last 3-4weeks depending on detections settings. Fully charges in about 5 hours, so even when charging the camera you aren’t left long without the camera. | Kay S. | 2022-08-18 |
| hey there! I want the solar panle for my pro cam outsides! Does anyone know nooie when will release the solar panle | 2022-06-17 | Hello Nooie customer, Thanks for your support of nooie. Nooie solar panel is on coming. We are planning to sell it on Amazon in July or August. Please keep an eye on our Nooie. For additional help, please contact support@nooie.com Hope you enjoy the pro cam. Thank you! | Nooie Shop | 2022-06-20 |
| 1. Must I need to pair it with the base station and then how to connect the battery security camera to the app? | 2022-08-17 | Dear user, The pro cam must work with the base station so that you can connect it. Here are the tips for you to connect the station and pro cam to the app: 1. Download the Nooie App and create an account on the App and then log in 2. Add a new base station: A. Plug in the "Base Station" and then connect your 2.4G/5G WIFI B. Select "Add Camera" and then select the "Base Station" picture. C. Connect your wifi and then go to select a named "Nooie-" network.xa0(pay attention to this) D. pair with the security camera 3. Add a new pro cam: A. Select "Nooie Pro Cam ", and press the button on the station B. Reset the pro cam for 1-3 seconds until a light starts flashing C.Go to Next and pair Please refer to the video if you have any questions or contact nooie team directly. | Nooie Shop | 2022-08-17 |
| I purchased 2 outdoor battery cameras and i tick them in our backyard! but i want to change the camera position, can i purchase additional wallbases? | 2022-06-14 | Video could not be loaded | Nooie Shop | 2022-06-17 |
| I have a question, this camera cannot be hidden, because at night from afar they will see the lights on... I would like to have light off permanent ? | 2022-12-25 | You can turn off the light off permanently. | Christina Nicolas Moresi | 2023-04-11 |
| I wanna buy this battery security camera, but how long can nooie improve the after-sales warranty service? | 2022-08-17 | Hiya! We can offer a one-year worry-free after-sales guarantee. If you have any questions, please feel free to contact our support team (support@nooie.com)and explain your problem. Thank you. | Nooie Shop | 2022-08-17 |
| I wanna buy this battery security camera, but how long can nooie improve the after-sales warranty service? | 2022-08-17 | -Nooie Support is amazing. They currently provide quick and easy support. They are always willing to support and provide solutions. They have always been there to answer my questions when I have any. | Kay S. | 2022-08-18 |
| I wanna buy this battery security camera, but how long can nooie improve the after-sales warranty service? | 2022-08-17 | We've swapped two nanny cams already due to bad product. Nooie customer service actually decent. Just email them the issue and typically we they just mail you a new unit. | C. Monroe | 2023-01-24 |
| Hey there! I need some security cameras to view my front door and the porch, does this battery camera good? | 2022-06-14 | Depends on the traffic. It will only turn on when it detects movement, if you live stream it to monitor, it will considerably drain faster. I don't recommend it for hard to reach places. Moderate use will give you around 2 months of battery life. | Cristela | 2022-06-15 |
| Hey there! I need some security cameras to view my front door and the porch, does this battery camera good? | 2022-06-14 | As it mentioned the battery life is varies based on where you installed the cameras. High activities areas which causes more notifications which in term uses more battery which reduces the life of the battery. But you can always buy a solar panel or a long ubs type c to power it permanently. | Amazon Customer | 2022-06-15 |
| Do you always have to be logged on the app | 2023-01-23 | In order to view your camera feeds, yes. The app does log you off after a set amount of days which you'll be required to log in again. Once you log in you'll stay logged until you get auto logged off. | Brian Lee | 2023-01-23 |
| Do you always have to be logged on the app | 2023-01-23 | As always yes you would have to login the app to view just the same as any other cam | Amazon Customer | 2023-01-26 |
| I noticed that this battery outdoor camera has a base station that can be connected to 4 cameras. Is it easy to connect, and is the signal stable? | 2022-06-14 | They're easy to connect but signal is not the best. | Cristela | 2022-06-15 |
| I used my battery camera outside for security. How can I use a solar panel? | 2022-08-17 | So Nooie actually has an option for a solar panel coming soon, although for now I recommend using a solar panel which is USB compatible. You can use the provider charging cable and attach from there. | Kay S. | 2022-08-18 |
| My phone says no internet service when I hotspot the base. Why? | 2023-02-28 | Not sure what you are doing but. Any of the Nooie camera's need access to your home WiFi and your phone hot spot will not suffice for this. Just follow the instructions included with the camera for the setup. They are pretty accurate. | Arek Kosinski | 2023-02-28 |
| My phone says no internet service when I hotspot the base. Why? | 2023-02-28 | Eric, is your phone on hotspot? Or are you using the base as a wifi connection? If so the base doesn't provide wifi service, it is an endpoint user for an existing wifi service. Not a provider. Hope that helps. | Amazon Customer | 2023-02-28 |
| For those that have installed the solar panel, how has the reliability been? Would love to hear reviews on solar panel | 2023-01-09 | Pretty good. Easy to install. Used for over 2 month. Have been rained on for days and still working. Camera is always 100% charged. So far so good. | Jonathan Yu | 2023-01-09 |
| There is only one solar panel for two cameras .. so, it only charges one? And how do I get one more solar panel? | 2023-01-13 | yes, it comes with only one solar panel, and for only one camera, you should buy another one separated. | Christina Nicolas Moresi | 2023-01-13 |
| There is only one solar panel for two cameras .. so, it only charges one? And how do I get one more solar panel? | 2023-01-13 | You buy it. | Cristela | 2023-01-13 |
| is the base station rated to 220v for use outside of the USA? | 2023-04-11 | it only complies with 110 v. | Mohammad | 2023-04-11 |
| is the base station rated to 220v for use outside of the USA? | 2023-04-11 | It said, only for 110 volts.. but without knowing and assuming it was for both, I plugged it into 220v and it works fine. Regards. | Christina Nicolas Moresi | 2023-04-11 |