| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does it work in country like China? | 2023-04-04 | Did not work well for me. Lasted 2 days before the squirrels chewed he wire down to the camera where it can not be spliced. | EVA HALL | 2023-04-04 |
| How do i remove feeder from bracket, it says pull tab, is there a video. .? | 2022-06-27 | I didn't get the one with attached feeder | anitabwalsh | 2022-06-29 |
| How do i remove feeder from bracket, it says pull tab, is there a video. .? | 2022-06-27 | There is a tab at the bottom, attached to the mounting bracket. You have to pull it hard, upwards to release the feeder. It works but it is hard (my thumb still hurts 😬) | Ioannis K. Moutsatsos | 2022-12-28 |
| The manual says it includes a tripod mount? Didn't get one. Did anyone else receive a tripod mount? | 2023-04-18 | NO THEY DON'T TELL THE TRUTH RETURN IT WHILE YOU CAN | AGAO | 2023-05-25 |
| Can you download videos from the 7-day free cloud storage? | 2023-03-21 | Yes | RG | 2023-03-21 |
| Does this work with the Google Pixel phone? | 2022-12-09 | Yes! | KS | 2022-12-30 |
| Will this successfully hold/contain live mealworms? | 2023-04-27 | It will hold live mealworms but not sure it will contain them, since they are live. | Kathleen Gross | 2023-04-27 |
| Does this specific product come with the solar panel? I know it says "Birdfy+solar" in the title, but otherwise the panel isn't mentioned. | 2022-11-29 | Comes with solar panel. | Susan S | 2022-11-29 |
| Does this specific product come with the solar panel? I know it says "Birdfy+solar" in the title, but otherwise the panel isn't mentioned. | 2022-11-29 | Ours does not have a solar panel… | Beeper | 2022-11-29 |
| Does this specific product come with the solar panel? I know it says "Birdfy+solar" in the title, but otherwise the panel isn't mentioned. | 2022-11-29 | I ordered the birdfy+solar and it came with the solar panel in the box | Chris | 2022-11-30 |
| Just set this up but can’t figure out how to get the bird notification ai thing working on an iphone. anyone get that part working? | 2022-12-10 | Download the Netvue app grom the Apple store | Joe V | 2022-12-10 |
| Just set this up but can’t figure out how to get the bird notification ai thing working on an iphone. anyone get that part working? | 2022-12-10 | Make sure it is synced with your WiFi. And when you set it up, it will tell you how strong the connection is. Need good WiFi servive and connection | Catherine Ciampa | 2022-12-10 |
| Just set this up but can’t figure out how to get the bird notification ai thing working on an iphone. anyone get that part working? | 2022-12-10 | I don't think it's Apple vs Android. Of all the birds I've watched land on mine, the sensor only noticed a handful and only tried to AI recognize once - quite incorrectly | Dan | 2023-05-21 |
| How can I attach the solar panel if I'm mounting the birdhouse on a shepherd's hook? | 2023-05-23 | You can probably use zipties | Jamie | 2023-05-23 |
| How can I attach the solar panel if I'm mounting the birdhouse on a shepherd's hook? | 2023-05-23 | My shepherds hook has 2 hooks so I balanced the solar panel between them. The silicone holder is wrapped really tight around the pole so I would think even with just 1 hook the wrap would not slide down the pole. | Scoop | 2023-05-24 |
| How can I attach the solar panel if I'm mounting the birdhouse on a shepherd's hook? | 2023-05-23 | don't buy IT IS A SCAM DOES NOT WORK THEY DON'T TAKE IOT BACK | AGAO | 2023-05-25 |
| What is the difference between the Blue and Birdfy Only? | 2022-11-26 | The Blue comes with a solar panel. Birdfy only does not include the solar panel. | Leti Web | 2022-11-26 |
| Is cloud storage included in the lifetime AI subscription, or is that a separate fee? | 2022-11-27 | Extra fee | Susan S | 2022-11-29 |
| what kind of battery does it use and is it replaceable? | 2022-12-04 | No battery to replace. You charge it with a cable that's included. | Xenli | 2022-12-04 |
| Can this be set up without mounting it onto a tree? I'm looking at buying it for an apartment deck. | 2023-04-01 | Absolutely | RG | 2023-04-01 |
| Can this be set up without mounting it onto a tree? I'm looking at buying it for an apartment deck. | 2023-04-01 | I had mine mounted on my deck post and it could mount to the railing. However rats got into it every night and squirrels during the day so I now have it mounted on a 4x4 post with a squirrel baffle on it. No more pests. | Dennis H. | 2023-04-02 |
| Can this be set up without mounting it onto a tree? I'm looking at buying it for an apartment deck. | 2023-04-01 | First of all, my wife and I really love this birdfeeder. We really like that it can Identify the birds that visit the feeder, and message us that information. To answer your question, I have mine mounted to my deck on one of the leg posts. | Don | 2023-04-05 |