| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is there an indicator to tell if the container is empty? | 2023-06-03 | Unfortunately no there isn’t. | Eileen H. | 2023-06-03 |
| Is there an indicator to tell if the container is empty? | 2023-06-03 | No, and there really needs to be one. | Charles S. Jarvis | 2023-06-03 |
| Is there an indicator to tell if the container is empty? | 2023-06-03 | No. In my opinion, only downside. | Kara | 2023-06-03 |
| works with the APP smart life? or just with the app mentions? | 2022-07-13 | Doesn''t seem to work in a reliable manner, which is what you would require of such a device | Kathleen Wood | 2022-07-13 |
| Does the machine make a constant buzz/sound? Is this loud or more like a "in the background" sound? | 2022-08-22 | The feeder makes no noise at all. It is even quite dispensing the food. The only noise you hear is the food hitting the stainless steel feed bowl. | Philip | 2022-08-22 |
| Does the machine make a constant buzz/sound? Is this loud or more like a "in the background" sound? | 2022-08-22 | No background noise. Only noise is when it lets out food | Krystal Citty | 2022-08-26 |
| Does the machine make a constant buzz/sound? Is this loud or more like a "in the background" sound? | 2022-08-22 | No background noise. Only noise is when it lets out food | Kay | 2022-08-26 |
| What size silica packet does it take? | 2023-02-20 | I fill it from a 36 lb bag | Del S. | 2023-02-20 |
| Will this work for birds in a birdcage? | 2023-01-29 | I dont see why not, it says is for a cat and I used it for my dog, I think small food pellets it’s better but I don’t know how thin or thick it’s bird food.. I don’t see why not.. but I don’t have a bird.. | Yassie | 2023-01-29 |
| Will this work for birds in a birdcage? | 2023-01-29 | I would say yes as long as they are ok with the sound. | JDPUTUHS | 2023-01-30 |
| Will this work for birds in a birdcage? | 2023-01-29 | Hello, friends, Thanks for your question, this feeder can work for birds, you can seting the feeder plan accotding your bird's diet hobby, this automatic feeder size is: 4L:215*195*341mm、 6L ：215*195*385MM。 Hope it can help you. Sindy from Prupet | HONWIN | 2023-01-30 |
| Can I order a new power cord? My dog chewed through it and now the unit doesn't get power. | 2022-12-31 | I'd either search the specs of the power supply or contact the company. There have been other questions about power supplies and it looks like the company responded with "contact us". | James L | 2022-12-31 |
| Can I order a new power cord? My dog chewed through it and now the unit doesn't get power. | 2022-12-31 | Hello, friends, Thank for your question, you can buy the power cord from amazon, if you don't not which one is fitable, pls contact seller. | HONWIN | 2023-01-10 |
| How to use warranty? My cat feeder needs to be reset each and every time I have to schedule. I need to do it because of change in the weight and age | 2022-09-05 | Warranty? all depends how long have you had it… I guess look for the 1 800 number and ask them but resetting every time you schedule? Do you save you set schedules? | Yassie | 2023-01-29 |
| Is there a way to turn this into two pet feeder? Adding the second bowl? | 2022-09-05 | The bowl that comes w the pet feeder it comes down thru only one channel and you set up by the amount of portions and times you want the dog to eat.. Unless they sell a double bowl feeder, so I don’t know.. | Yassie | 2023-01-29 |
| how much are each of the portions in grams? i can’t find a chart anywhere | 2022-07-20 | Each portion is about 10 pieces. Measure that into grams | MORY | 2022-07-20 |
| Can I use the app while I’m on vacation to feed my cat? | 2022-07-27 | Yes. You can feed when you want or set up a schedule. You can look at the app to make sure it’s working properly. This is the best feeder ever especially for a kitty that used to make me feed her at 5am! | Rebecca D. Smith | 2022-07-27 |
| Can I use the app while I’m on vacation to feed my cat? | 2022-07-27 | Yes | Chantel R. Valentine | 2022-07-27 |