| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How close can the camera focus? | 2023-04-14 | The focus is fine. Up close and distance. No concerns with that at all. The quality of the image is good. | Rick Haenggi | 2023-04-15 |
| If i use an sd card, are there any monthly subscription fees? | 2023-06-11 | I believe there’s only a fee if you want to subscribe to storage space in the cloud. I just use the storage card. | Michael | 2023-06-11 |
| If i use an sd card, are there any monthly subscription fees? | 2023-06-11 | No, if you use your sd card you dont need to pay anything | Luis | 2023-06-11 |
| If i use an sd card, are there any monthly subscription fees? | 2023-06-11 | I don't pay for one. Mine take a little 3-5 seconds video and give me option when happening if I want to extend it. I love it. | Oursocalledgothlife | 2023-06-11 |
| If you know only please: what mah is this? | 2023-01-31 | I am not using this product as of now. | Kevin Jones | 2023-02-01 |
| Does this have a module like Blink? And what the distance from the router before you start having connectivity issues? | 2023-02-27 | Not familiar with Blink. I bought one of these cameras to keep an eye on rodent/mice activity under my house. The camera is mounted under the house in the crawl space which is about 40 feet from my router. That's going through three walls and under the house. I get almost a full signal and the batteries last a very long time. I think I charge them maybe once a month or so. I would think these would pickup a signal a good distance away but if you buy one, hook it up and see how far you get a signal. If it doesn't work for you, send them back...best camera I've had though... | Keith | 2023-02-27 |
| Does this have a module like Blink? And what the distance from the router before you start having connectivity issues? | 2023-02-27 | No router required. No idea about the blink system. We have 5 cameras around our house and have no issues. | Patricia G. | 2023-02-27 |
| Does this have a module like Blink? And what the distance from the router before you start having connectivity issues? | 2023-02-27 | I have AT&T so mine works at least 100’ it’s supposed to work 600’ but I have no need for it that far | mac | 2023-03-03 |
| Can the indoor camera be turned off so it doesn't record all day long while people walk around? | 2023-03-02 | You don't have to turn it off if you don't want it to record people or any kind of other motion activated movement. Just disable the motion detecting feature on the app. That is how I keep mine, this way it is not recording and you can see what is going on all day. | Tony | 2023-03-09 |
| Will this camera work inside a large metal Barn?? | 2023-02-13 | Depends on the distance of your WiFi router and signal strength. You may have to implement a WiFi extender placed inside the barn. | starman | 2023-02-13 |
| Will this camera work inside a large metal Barn?? | 2023-02-13 | It should, if your wifi is strong | kenbev | 2023-02-13 |
| Will this camera work inside a large metal Barn?? | 2023-02-13 | Yes, as long as you currently have Wi-Fi coverage where you plan to place the camera in the metal barn. I would test the signal strength first to determine if this camera would work. | Melissa A. Butterfield | 2023-02-13 |
| Will this camera work inside a large metal Barn?? | 2023-02-13 | That would depend on your Wi-Fi signal. If your phone receives Wi-Fi there I would expect the camera would as well. Worth a try. | Bill Doe | 2023-02-13 |
| Will this camera work inside a large metal Barn?? | 2023-02-13 | really depends on how strong Wi-Fi signal is | anousack manivong | 2023-02-13 |
| Do I have to switch my phone to wifi for it to work? | 2023-05-30 | No. You can view video stream, receive notification even when you are out and about using cellular network | Jeff L | 2023-05-30 |
| Is it possible to connect to wifi for the purpose of starting the recording, then turning off wifi and recovering footage through an sd card? | 2023-05-29 | You don't need to shut off the WiFi to have the recordings on your SD card. They are automatically recorded on the SD card unless you purchase the cloud storage from igeek, and set it to be saved there. | Micah | 2023-05-29 |
| IF you know: rechargeable Battery size? In mah | 2023-06-19 | Not sure of the battery size but they are lithium ion batteries and simply recharge via usb | SteveG | 2023-06-19 |
| can this be used with an Amazon Fire tablet? | 2023-03-16 | If you use the Iegeek app.. yes but isn't compatible with Alexa or Google | Juan | 2023-03-16 |
| can this be used with an Amazon Fire tablet? | 2023-03-16 | I don’t see why not. Check to see if the ieGeek app is on that App Store. | Ben III | 2023-03-16 |
| Is the IeGeek app free? | 2023-02-23 | yes I geek app is free, but if you want Alexa or the cloud those are not | BBB | 2023-02-23 |
| Is the IeGeek app free? | 2023-02-23 | I download the app with no issue nor a charge. | Vanessa Cook | 2023-02-23 |
| Is the IeGeek app free? | 2023-02-23 | Yes | Brian | 2023-02-23 |
| Is the IeGeek app free? | 2023-02-23 | You use the cloudedge app and yes its free, you can also have the cloud membership on it and that has a charge. If your just going to use the SD capability then yes its free. | ART&IBETH | 2023-02-23 |
| Can this be used without wifi to just record only to the SD card | 2023-03-18 | Don’t know mine is connected to WiFi. There isn’t anyway to communicate to the camera otherwise. | Ernest | 2023-03-18 |
| Can this be used without wifi to just record only to the SD card | 2023-03-18 | im sorry, we haven’t tried to use it without wifi | JLGC | 2023-03-18 |
| Can this be used without wifi to just record only to the SD card | 2023-03-18 | Wifi is needed for all cameras like this. | Meow | 2023-04-13 |
| Does the app support activating and deactivating motion detection for multiple cameras with a single click? | 2023-06-03 | No you have to do each individualliy | Scott F. | 2023-06-03 |
| Is the charger included? It doesn't appear so. In other words is everything included that is necessary for operation? | 2023-04-12 | No charger, does come with USB cables but no power adapter. Comes with mounting hardware and camera/s with instructions manual. | Alex Rivera | 2023-04-12 |
| Is the charger included? It doesn't appear so. In other words is everything included that is necessary for operation? | 2023-04-12 | It comes with a usb charger cord, it is up to the buyer to provide a charger itself. | John M. Windover | 2023-04-12 |
| Is the charger included? It doesn't appear so. In other words is everything included that is necessary for operation? | 2023-04-12 | No, neither the charger nor a USB cable are included. All I had in my box where the camera, the manual and the wall installation kit (screws, a mounting arm and the wall pegs.) | Jesse S. | 2023-04-12 |
| Is the charger included? It doesn't appear so. In other words is everything included that is necessary for operation? | 2023-04-12 | Yes it's included, good thing is top part in which charger goes can be unscrewed and then we can charge it easily. More over charging is required only once in 3 months | MOHAMMED SIDDIQUI | 2023-04-14 |
| Cuanto tiempo dura la batería sin necesidad de panel solar ? | 2023-05-28 | 4 meses | Oscar | 2023-05-28 |
| Capacidad máxima que soporta de microSD card ? | 2023-03-11 | 256 muy bien | Eisac | 2023-03-11 |
| Capacidad máxima que soporta de microSD card ? | 2023-03-11 | Soporta micro Sd hasta 128Gb | Albeiro Lopez | 2023-03-11 |
| Capacidad máxima que soporta de microSD card ? | 2023-03-11 | 128 GB. | FEDERICO VARGAS | 2023-03-11 |
| I have a horse getting ready to have a foal, will this camera work on her and inside a metal barn? | 2023-02-13 | It should if your wifi signal is strong enough in the barn. | kenbev | 2023-02-13 |
| I have a horse getting ready to have a foal, will this camera work on her and inside a metal barn? | 2023-02-13 | Yes | Tania Lapso | 2023-02-13 |
| Is ai free as indicated? i tried to turn it on and it said i must purchase for 1.99 a month. | 2023-03-19 | My set up was simple & easy.Never asked for purchased any thing. | Ken | 2023-04-08 |
| With an SD card installed how many seconds for each detection are recorded? | 2023-02-27 | Up to 6 seconds | Melissa A. Butterfield | 2023-02-27 |
| With an SD card installed how many seconds for each detection are recorded? | 2023-02-27 | I’m still trying to trouble shoot mine because it won’t record, only take still pictures. /: | Lauren | 2023-02-27 |
| Can the camera be hard wired? | 2023-01-30 | It has only the USB input that you can connect to a solar panel (that has USB cord connected) if you want it powered and charged all the time. | kitty | 2023-01-30 |
| Can the camera be hard wired? | 2023-01-30 | The battery is built into the camera. In order to recharge it, you need to unscrew the camera from its base and plug it into an adapter like you would a phone. So I don't think it can. But you can plug it into an outlet outside. Or extend it into an outlet inside. | Ba Diep | 2023-01-30 |
| No clip recorded need a provider or service to project images from the camera | 2023-04-21 | NO PROVIDER NEEDED . JUST YOUR INTERNET. ITS ALL ON YOUR PHONE WITH THE APP , IT EASY | Ashley Alexander | 2023-04-22 |
| Cuanto tiempo le dura la batería ? | 2023-05-10 | El fabricante especifica que su bateria puede durar hasta 120 dias dependiendo de la configuración. yo la tengo hace un mes, y aun no pide recarga. | Carlos Harvey Gutierrez Rodrig… | 2023-05-10 |
| Cuanto tiempo le dura la batería ? | 2023-05-10 | Después de recibirla y cargarla la primera vez ha durado 3 meses y unos días más...... | Erick | 2023-05-10 |
| Cuanto tiempo le dura la batería ? | 2023-05-10 | Alrededor de un mes , necesitas apagar el modo de work indicador para que dure más y el recording time | Jorge Diaz | 2023-05-10 |
| Cuanto tiempo le dura la batería ? | 2023-05-10 | Hasta ahora llego 1 mes usandola o instalada y trabaja bien | alvaro re.... | 2023-05-10 |
| Cuanto tiempo le dura la batería ? | 2023-05-10 | Como 2 meses | Olivier Moros Cliente Amazon | 2023-05-10 |
| What kind of material can you screen the mount with? My building is brick with siding. | 2023-04-10 | You can try 3m tape, is pretty strong | Alex Rivera | 2023-04-12 |
| Cuántas baterias trae? | 2023-04-20 | Sólo la que trae integrada | Jorge Diaz | 2023-04-20 |
| Cuántas baterias trae? | 2023-04-20 | 2 Baterías, dura aproximadamente 2 meses con una carga. | FEDERICO VARGAS | 2023-04-20 |
| Cuántas baterias trae? | 2023-04-20 | Es una batería interna. | Erick | 2023-04-20 |
| Cuántas baterias trae? | 2023-04-20 | Trae una bateria interna solamente. Pero el fabricante dice que la carga le dura 6 meses. No creo que sea necesario tener baterias de respuesto | Albeiro Lopez | 2023-04-23 |
| What should I do if the mounting bracket is loose and cannot be fixed? | 2023-01-18 | Reach out to the company | kenbev | 2023-01-18 |
| What should I do if the mounting bracket is loose and cannot be fixed? | 2023-01-18 | Video could not be loaded | ieGeek Cam Official | 2023-01-18 |
| What should I do if the mounting bracket is loose and cannot be fixed? | 2023-01-18 | I also found the mounting bracket to feel loose. I think you have to set the angle you want then firmly, very firmly, tighten the winged nut down on the base. Hope that helps | Randall | 2023-01-18 |
| What should I do if the mounting bracket is loose and cannot be fixed? | 2023-01-18 | The mounting bracket is a joke! I had to tighten it with a wrench to the point I was scared it would break. You might try emailing the company. | starman | 2023-01-18 |
| When using with the sd card, can playback from it be viewed from the app same as the cloud storage? what is the max auto recording to the sd card? | 2023-02-20 | Yes, It works the same way. cloud is not needed. You can get up to 60 days of recording on the SD card | Charlotte Simpkins | 2023-02-20 |
| What is the frame rate??? | 2023-06-05 | I don't know if it is spec'd, but it it is definitely not HD. It isn't bad but you get what you pay for. It's steady and in daylight, you can clearly see peoples faces and watch them move without any 'jumpiness'. I am very pleased with the picture and the video stream. Speaking lags a couple of seconds, so communication is poor but I didn't buy it for that. I am not disappointed with this product as this is my first, but I'm not sure I'd buy another one. It isn't bad for the price. | Micah | 2023-06-05 |
| Customer service- i changed my wi-fi provider to verizon 5g. now the device lost connect and what should i do it doesn’t support 5g when i reconnect. | 2023-05-20 | You should still be able to configure your wireless router to connect to your device and phone with 2.4 Ghz. I don't know how tech savvy you are, you may need help to do this but you should still be okay. My phone is 4-5 G capable, that is for its own connection to the att service, and my wifi comes from digital cable. My cam is configured to my router with 2.4Ghz and when in wifi range my phone connects to my 2.4 Ghz signal, but when out of range my phone uses 4-5 G to connect to the cloud which my device is also connected to without any problems. Hope that helps. | Micah | 2023-05-20 |
| I want to use it on my window sill to look out and have it plugged in continuously. How long is the cable? | 2023-02-20 | It’s wireless, you charge it like you would a phone, except that charge last’s a long time. Or you could set it up on your window sill, and just get a charging cord that is long enough | Sheri444 | 2023-02-20 |
| How long should I leave on charger? | 2023-05-25 | Until the charging light goes out. | John M. Windover | 2023-05-25 |
| How long should I leave on charger? | 2023-05-25 | I'm still on charge and that took 6-8 hours. | Oursocalledgothlife | 2023-05-25 |
| How long should I leave on charger? | 2023-05-25 | Until the lights turn blue, than the batteries are fully charged | Gloria Kangumine | 2023-05-26 |
| How long should I leave on charger? | 2023-05-25 | Until fully charged. I also purchased with the solar panel. With that you don’t have to worry about charging as often. | Ashley Alexander | 2023-05-26 |
| Is there a fee for the AI human detection function? | 2023-06-12 | I just got this camera, no fee just make sure you have micro sd carte | Elton Marcou | 2023-06-12 |
| Is there a fee for the AI human detection function? | 2023-06-12 | You can pay extra for more features, but will still work without it | Gena Carroll | 2023-06-13 |
| Can you shut off the light and alarm? | 2023-03-11 | Yes from the app | MOHAMMED SIDDIQUI | 2023-03-12 |
| Is it best to buy with the solar panel? | 2023-04-30 | Yes, unless you like taking it off the mount or getting an extension cord to charge it in place. Solar panel is cheap and easy and it works. | Micah | 2023-05-02 |
| "Suggest to use with solar panel (not included)" which solar panel? Do you sell them, or third party? | 2023-01-22 | I think you just buy the solar panel size that can power it's amp. | kitty | 2023-01-30 |
| Can you hook these up to a monitor in your house that shows the view all the time ? | 2023-05-27 | I’m not sure you. Unless you can download the app the camera uses (CloudEdge) into your computer. | Godwin | 2023-05-27 |
| Can you hook these up to a monitor in your house that shows the view all the time ? | 2023-05-27 | It's solar ...so no... Go for a foscam indoor camera | Robbie | 2023-05-27 |
| I just got my camera and it's only recording for 5 seconds at a time? I have it custom set to record longer but it hasn't. | 2023-04-17 | Is there constant movement that the camera sees? If you are just walking by quickly it will not record for a longer time I found. I set mine for 20 seconds. I found that works best. Is it set for humanoid or for everything? That is something you may want to check also. | Chief 55 | 2023-04-17 |
| I just got my camera and it's only recording for 5 seconds at a time? I have it custom set to record longer but it hasn't. | 2023-04-17 | Hello did you try performance mode. This will allow it to record longer. | Chloris Hornsby | 2023-04-22 |
| In a photo it says: "The built-in battery is with up to 180 days." What does that mean exactly? | 2023-02-20 | That means the camera can last up to 180 days on a full charge, depending on how often you access the camera for live feeds and history etc. Hope this helps. | Edward M. Kaito | 2023-02-20 |
| In a photo it says: "The built-in battery is with up to 180 days." What does that mean exactly? | 2023-02-20 | Depending on how often the camera is triggeredl by motion sensor, the battery will need to be warmed up before recharging in cold weather every about 2~3 weeks based on semi regular triggering.. With multiple sensors triggered daily, you'll have between 1-2 weeks before needing recharged. | Steven L. | 2023-02-20 |
| In a photo it says: "The built-in battery is with up to 180 days." What does that mean exactly? | 2023-02-20 | You can charge the camera with usb and camera doesn’t need to be recharged for 180 days. But of course if your security camera comes on all the time, it might not last a full 180 days before next charge. | kitty | 2023-02-20 |
| In a photo it says: "The built-in battery is with up to 180 days." What does that mean exactly? | 2023-02-20 | Couldn’t never get it set up | patty jackson | 2023-02-20 |
| What Distance from camera sound can be detected. | 2023-04-21 | I THINK 3 FEETMAYBE MOREIM NOT TO SURE | Ashley Alexander | 2023-04-22 |
| If the camera is where there is no Internet. And i have a break in will the camera record. Then put the card in a reader to see the results. | 2023-01-25 | I’m not sure. The camera needs to be on Wi-Fi. We have cards in ours and it records to them but not sure about the internet part of your question. | Patricia G. | 2023-01-30 |
| what is the size of the area the camera can cover? | 2023-04-19 | It's quite hard to answer really but I have two cameras set one in the front sat at an angle which I can see the end of my driveway towards down where this stop sign is | Shiann | 2023-04-19 |
| Does it works on others countries like Brazil | 2023-05-11 | If you have stable internet connection, it should work anywhere in the world. You need internet to be able to view your recordings in the application. | Godwin | 2023-05-12 |
| Does it works on others countries like Brazil | 2023-05-11 | It should work. As long as you have wifi. | Chloris Hornsby | 2023-05-14 |
| Can you run this with the charge cable? | 2023-02-10 | Yes but it does not come with a long one. You would have to find one that was as long as you needed. | Melissa A. Butterfield | 2023-02-13 |
| Should the label of the sd card be facing toward the font or back of the camera? | 2023-04-21 | ITS UNDERNEATH THE CAMERA ITSELF I'LL ADD PHOTO LATER | Ashley Alexander | 2023-04-22 |
| Is there Limit on video length? I see other similar products have a 20 second limit on videos triggered by motion detection. | 2023-06-08 | There is a option in app of igeek the video length can be customized and camera is good with battery life of 1 month after recharging | Shaik Mohammed Akram | 2023-06-09 |
| Does it recored audio also during the video? | 2023-05-26 | Yes it does | The Prathers | 2023-05-26 |
| Does it recored audio also during the video? | 2023-05-26 | Yes they do very good pic and video | Richard | 2023-05-26 |
| Does it recored audio also during the video? | 2023-05-26 | Yes. | Felix Izquier | 2023-05-29 |
| Can the siren be set to go off during the day? | 2023-06-12 | Sound alarm is only valid at night, but you can turn it on manually through the app. | Ron | 2023-06-12 |
| Can the siren be set to go off during the day? | 2023-06-12 | Yes, with the motion detection on. | BarryNVa | 2023-06-12 |
| Can the siren be set to go off during the day? | 2023-06-12 | The siren sound is always off during daytime. It can only be enabled at night time. The siren sound is not very reliable though. Sometimes, it gets triggered automatically at night, sometimes it does not get triggered. I do not know why. | jfc650 | 2023-06-12 |
| Can the siren be set to go off during the day? | 2023-06-12 | Yes,absolutely | MoMo | 2023-06-13 |
| Can the siren be set to go off during the day? | 2023-06-12 | Yep! You can manual trigger it to if you want! | Joe M | 2023-06-13 |
| If you have multiple cameras can you arm them all at once or do you have to go into each camera individually and turn motion detection on? | 2023-06-02 | You can turn on the cameras and leave them on. Use the phone app to turn on or off motion settings. | SteveG | 2023-06-02 |
| Funcionan con alexa? | 2023-05-22 | Si, el título de la publicación lo dice. | FEDERICO VARGAS | 2023-05-22 |
| Funcionan con alexa? | 2023-05-22 | Este modelo de cámara sí funciona con Alexa | Luigi | 2023-05-23 |
| Funcionan con alexa? | 2023-05-22 | No lo he intentado., | Carlos Harvey Gutierrez Rodrig… | 2023-05-23 |
| Would this be a good hummingbird feeder camera? | 2023-04-20 | Yes! | rosemary scott | 2023-04-20 |
| Would this be a good hummingbird feeder camera? | 2023-04-20 | Yes. | Ba Diep | 2023-04-20 |
| Would this be a good hummingbird feeder camera? | 2023-04-20 | Yes, my wife has one of ours pointed at the feeders. | Dan Steffensen | 2023-04-21 |
| Can I use this camera with the Cloud Edge app? | 2023-05-18 | Video could not be loaded | Jonathan B. | 2023-05-18 |
| Why does my camera not catch me comming into house only leaving house? | 2023-06-14 | My wife's dark red flex with black top was completely invisible to this cam until I turned off the human detection and turned it to most sensitive to any movement. Now I get alerted to everything including birds. I can live with that though. Can't expect too much for that price, right? | Micah | 2023-06-14 |
| Will the solar panel work in a shaded area like a porch. How long is the cable that connects solar panel? | 2023-04-08 | Yes as long as it gets some sunlight | Alex Rivera | 2023-04-12 |
| does the camera record sound as well ? | 2023-05-21 | Yes. | Chief 55 | 2023-05-21 |
| does the camera record sound as well ? | 2023-05-21 | Yes it does | MoMo | 2023-05-21 |
| does the camera record sound as well ? | 2023-05-21 | yes | Ken | 2023-05-22 |
| Can i use this in non wifi building to just record? | 2023-02-10 | Since it’s wireless, it uses the WiFi to allow you connect remotely to turn on recording as well as all other features it offers. Without WiFi the camera can be turned on, but can’t be set to record. | Lonnie | 2023-02-10 |
| Can alarm be turned off | 2023-06-20 | Yes, go to setting to turn the alarm off. | MoMo | 2023-06-20 |
| Can alarm be turned off | 2023-06-20 | Yes the notifications for it can be turned off. | kara_renee87 | 2023-06-20 |
| Can alarm be turned off | 2023-06-20 | Yes it can in settings | Terri | 2023-06-20 |
| Can alarm be turned off | 2023-06-20 | Yes you can from the App | JuDaMaRo | 2023-06-21 |
| Can alarm be turned off | 2023-06-20 | Yes, the alarm can be turned off. | sapphireramona | 2023-06-21 |
| Can it be turned off and on without removing the camera and re-booting? | 2023-03-09 | I will say no, because it dose have a power button and a reset button, underneath the camera near where the stand is but it’s hard to access ones installed. | Carlos A. Torres V | 2023-03-09 |
| Can it be turned off and on without removing the camera and re-booting? | 2023-03-09 | You can turn it off and on while it is mounted it is a tight area but yes you can. But turning it off and on will re-boot the camera. When it is off it is not connected to the Wi-Fi, when you turn it on it boots and connects. I don't know if this is what you mean by re-booting. It is a very good camera and very stable app on i-phone, I also had it on android and it is just as stable. | Tony | 2023-03-09 |
| Is the free 7-day cloud storage good for the life of this product? (In the video it shows the free 7-day cloud storage.) | 2023-02-20 | Never can get it set up | patty jackson | 2023-02-20 |
| Can you turn it on “at will” I want to be able to check my back yard whenever I want. | 2023-05-18 | It just stays on. You have to manually turn it on, but you can look at the cameras on your app and it records a short period of time when there is motion detected. They die fast though. | robert elliott | 2023-05-18 |
| Can you turn it on “at will” I want to be able to check my back yard whenever I want. | 2023-05-18 | Yes you can monitor live feed and use two way microphone. My dog always freaks out when I call him over security camera. 😁 | Drean Machine | 2023-05-18 |
| Funciona con camhipro? | 2023-01-15 | No sé exactamente. | FEDERICO VARGAS | 2023-01-15 |
| Funciona con camhipro? | 2023-01-15 | Solo la uso con su app nativa. | kelvynaraujo | 2023-01-16 |
| Can someone help me? My camera will not turn on to set up. the lights go from red to blue no flashing and it won’t find the camera on the app | 2023-03-07 | Do you have it charged fully before setting up? | Ronnie J. | 2023-03-08 |
| Can someone help me? My camera will not turn on to set up. the lights go from red to blue no flashing and it won’t find the camera on the app | 2023-03-07 | Have you charged it up? | Melissa A. Butterfield | 2023-03-08 |
| Ad says 100% free function and questions say free lifetim ai and pir. but. i try the ai feature and the software says it is a cost feature 1.99 mo? | 2023-03-18 | May be you download wrong App/ | Ken | 2023-04-08 |
| Does it come with the mounts shown in the pictures? | 2023-05-15 | Yes it is! | Michael | 2023-05-15 |
| Does it come with the mounts shown in the pictures? | 2023-05-15 | Yes it does, comes with the mounts/screws/and charges | Thai V. | 2023-05-15 |
| Does it come with the mounts shown in the pictures? | 2023-05-15 | Yes it does come with a mount. | Ma-lee… | 2023-05-16 |
| Does it come with the mounts shown in the pictures? | 2023-05-15 | Yes | Old guy from Greenville, SC | 2023-05-16 |
| Can camera take the heat? Want to put in well house that has a heating lamp. Would hang on opposite wall of lamp. | 2023-01-31 | I believe it would withstand temps up to around 120 degrees since it could potentially experience those outdoors in extreme climates. Check first with a thermometer if in doubt. | Bill Doe | 2023-02-13 |
| What does the battery camera come with? | 2023-04-10 | Comes with a mount and screws that you can screw to the wall and a charging cord. I bought the recomended solar panel with mine and I never have to charge it. | ModernCountry | 2023-04-12 |
| What does the battery camera come with? | 2023-04-10 | Mounting hardware, instructions manual and USB cable no power adapter | Alex Rivera | 2023-04-12 |
| how many cameras can add in a app? | 2023-05-08 | You add as many apps as possible. However, you will monitoring each camera separately in the app. The cameras are not interconnected with each other in the app. | Godwin | 2023-05-12 |
| can move right or left to track? how? | 2023-05-29 | It will move left or right, up or down or tilt if you press it in those directions. It will not move on its own. | Goober | 2023-05-29 |
| can move right or left to track? how? | 2023-05-29 | It will move left or right, up or down or tilt if you press it in those directions. It will not move on its own. | Brent | 2023-05-29 |
| se puede grabar todo el día continuamente sin necesidad de monitorear la aplicación desde el teléfono ?? Si es así como es el proceso ?? | 2023-05-30 | Graba solo con el movimiento siempre que esté configurado para detectarlo. Si tiene memoria SD o configurada la nube puedes verlo cunado quieras o cuando te llega la notificación que grabó o detecto algo. | Erick | 2023-05-30 |
| se puede grabar todo el día continuamente sin necesidad de monitorear la aplicación desde el teléfono ?? Si es así como es el proceso ?? | 2023-05-30 | Graba lo máximo 30 a 40 segundos dependiendo del modelo de cámara,graba por movimiento detectado pero es buena señal,calidad yo tengo 9 en total misma marca diferentes modelos desde hace 2 años | Cha | 2023-05-30 |
| se puede grabar todo el día continuamente sin necesidad de monitorear la aplicación desde el teléfono ?? Si es así como es el proceso ?? | 2023-05-30 | Esa no graba continuame, las que no usan baterías si graban permanente. | FEDERICO VARGAS | 2023-05-30 |
| se puede grabar todo el día continuamente sin necesidad de monitorear la aplicación desde el teléfono ?? Si es así como es el proceso ?? | 2023-05-30 | No no trabaja así, y así no seria bueno grava por medio de sensor a la presencia de una persona y así no gasta tarjeta de memoria en nada ni tampoco bateria | alvaro re.... | 2023-05-30 |
| se puede grabar todo el día continuamente sin necesidad de monitorear la aplicación desde el teléfono ?? Si es así como es el proceso ?? | 2023-05-30 | Debes tener instalada una memoria micro SD de acuerdo a los requerimientos de la cámara .. o pagar el plan de almacenamiento en línea... Luego solo es cuestión de ingresar y activar la opción de grabar . | Carlos Harvey Gutierrez Rodrig… | 2023-06-02 |
| My camera worked for a day then wont power on. its been charging for 3 days and still won't power back on. what am i doing wrong? | 2023-04-23 | It should not take 3 days to charge. Only suggestion is to make sure it’s plugged in correctly. If not, you may have a problem with the device. | Rick Haenggi | 2023-04-24 |
| My camera worked for a day then wont power on. its been charging for 3 days and still won't power back on. what am i doing wrong? | 2023-04-23 | Follow the directions for a hard reset. (On some cameras here is a pin hole that you can put a sewing needle in to reset it, usually by the recharging plug). If that doesn't work, then you should return the camara for an exchange or refund. | Steve | 2023-04-24 |
| What is the real recording time once tripped | 2023-05-02 | It does lag about 3-4 seconds from detection to recording | Micah | 2023-05-02 |
| I purchased the doorbell, ptz 5mp and this camera, i use an sd card, i am not able to turn off the cloud service. can you help? | 2023-04-18 | Please ask the supplier support team | Sanjay | 2023-04-19 |
| I purchased the doorbell, ptz 5mp and this camera, i use an sd card, i am not able to turn off the cloud service. can you help? | 2023-04-18 | YOU MAY HAVE TO CONTACT THEM FOR THAT . I DONT HAVE CLOUD SERVICE | Ashley Alexander | 2023-04-22 |
| Can this detect any motion of any kind? I do not want intelligence. | 2023-06-05 | Yes it has motion detection… | kara_renee87 | 2023-06-05 |
| Can this detect any motion of any kind? I do not want intelligence. | 2023-06-05 | Yes, pics up people, animals and trees or waves when it's pointed towards water. Range is an issue. Anything outside 50 ft is not detected. | BarryNVa | 2023-06-05 |
| Can this detect any motion of any kind? I do not want intelligence. | 2023-06-05 | Mine only detects humans .. | Tim Guy | 2023-06-05 |
| Can this detect any motion of any kind? I do not want intelligence. | 2023-06-05 | Hell yeah my boy | Manuel G | 2023-06-05 |
| Can this detect any motion of any kind? I do not want intelligence. | 2023-06-05 | Yes, but the sensory can also be adjusted. Before I adjusted mine I was getting notifications on everything, cars, cats, etc. i adjusted and set a schedule and now I only receive notifications on people. I highly recommend this camera, it also can be set to sound sirens when there is movement. A lot of features. | Rocale | 2023-06-05 |
| Does this product have a siren? | 2023-04-20 | Yes, it has an alarm! | BBB | 2023-04-20 |
| Does this product have a siren? | 2023-04-20 | Yes 👍 | VICTOR ORTIZ POLANCO | 2023-04-21 |
| Everything is working but I am not getting motion alerts | 2023-03-06 | I couldn’t get it connected to my internet | patty jackson | 2023-03-06 |
| What is the app called associated to this camera? | 2023-01-28 | You can use a generic app called CloudEdge or ieGeeks version off the same app called ieGeek Cam | DebbyA | 2023-01-28 |
| What is the app called associated to this camera? | 2023-01-28 | ieGreekCam | R. Cheung | 2023-01-28 |
| What is the app called associated to this camera? | 2023-01-28 | ieGeek Cam | Edward M. Kaito | 2023-01-29 |
| Can this be used without an SD card? And without dollar panels how long does the battery last? | 2023-01-15 | I have three of these. Two out front on in the back. On one of them I didn’t put an SD card in it. It runs fine without. I don’t use the panels. We live in Alaska so they would be used much. During the summer of course the battery last longer. During the winter particularly now where we hit single digits I say I have to charge back up after five weeks. The colder weather of course zaps the battery faster. I do however really like the cameras. | Nana | 2023-01-15 |
| Can this be used without an SD card? And without dollar panels how long does the battery last? | 2023-01-15 | Unsure about the SD card, but a fully charged battery lasts around 3+ months just using basic camera functions. Using lights and alarms may reduce this. | Ralph | 2023-01-15 |
| Is a cloud service commitment required. I just want to use the SD card | 2023-04-08 | No, cloud service is not required. Thanks | WMach | 2023-04-08 |
| Is a cloud service commitment required. I just want to use the SD card | 2023-04-08 | No cloud service is required, I just use a card (microSD). | Mikey | 2023-04-08 |
| Is a cloud service commitment required. I just want to use the SD card | 2023-04-08 | You do not need the cloud service subscription. I keep all my data on the micro sd card. | Michael J Kolysko | 2023-04-08 |
| Is a cloud service commitment required. I just want to use the SD card | 2023-04-08 | No cloud services required. I am using SD card. | Ken | 2023-04-08 |
| Is a cloud service commitment required. I just want to use the SD card | 2023-04-08 | I just use the use the SD card and you don’t have to use their Cloud service. | Chief 55 | 2023-04-08 |
| Is a cloud service commitment required. I just want to use the SD card | 2023-04-08 | No. | Micah | 2023-04-08 |
| Is a cloud service commitment required. I just want to use the SD card | 2023-04-08 | I don't think it's required. I don't use the cloud service commitment. | Chloris Hornsby | 2023-04-08 |
| Is a cloud service commitment required. I just want to use the SD card | 2023-04-08 | I don't use any cloud service and just the SD card and the cards work well as long as formatted it will record videos | Chris | 2023-04-08 |
| el paquete de dos cámaras incluye paneles solares ? | 2023-03-11 | No | Eisac | 2023-03-11 |
| el paquete de dos cámaras incluye paneles solares ? | 2023-03-11 | Solo son las cámaras los paneles solares se compran por aparte | Pero este producto no sirve so… | 2023-03-12 |
| Is only the new small one capable of "always-on mode" ? | 2023-02-15 | Yes | RL | 2023-02-15 |
| My sd card is working but so is the cloud service. this camera automatically records to cloud 6 seconds each event? how can i just use the sd card, | 2023-04-18 | YOU HAVE TO PAY 20 BUCKS A YEAR FOR THAT. WHICH ISNT BAD | Ashley Alexander | 2023-04-22 |
| When using the sd card, does it delete the oldest on the card and keep recording new videos? what is the min/max sd card to use? | 2023-02-20 | A1. Yes, It continues to record by deleting old files which could be about every 30 days or so depending on the size of the SD-Card A2. I have a 64GIG SD-CARD, However, the Manual states that up to 128g can be used. | Charlotte Simpkins | 2023-02-20 |
| When using the SD card, are there options to record automatically up to 2 minutes at a time? I don't want 20 seconds only recording. | 2023-02-20 | No it does not give you that options, doesn’t give you option to view your sd card on camera also, may have to pull card out to view but I haven’t tried it | anousack manivong | 2023-02-20 |
| When using the SD card, are there options to record automatically up to 2 minutes at a time? I don't want 20 seconds only recording. | 2023-02-20 | You can record 30 seconds | Ronnie J. | 2023-02-20 |
| Can Alexa be configured to announce alerts? | 2023-03-22 | It says they are but we haven’t done it yet. At some point we intend to. | Patricia G. | 2023-03-22 |
| Can Alexa be configured to announce alerts? | 2023-03-22 | The alerts come through on my phone as a notification, which can be announced by Siri. I’m not positive but I don’t see what not 🤷🏼 Still love these little cameras. I have 3 now | Lonnie | 2023-03-24 |