| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Cancele los audífonos y no me llego mi reembolso, llevo más de una semana y no aparece mi reembolso solo me cobraron pero no me a llegado nada | 2023-04-19 | Lastima que los haya devuelto a mí me han salido muy buenos... Galaxy Buds, pregunta UD los devolvió a Amazon Las Vegas con el soporte que ellos le enviaron? ,Comuníquese con el chat de atención del cliente y presente sus soportes | Juan Bárbosa | 2023-04-22 |
| Hello! can i use this earbuds for a72? | 2023-02-15 | Yes | Stephen z. | 2023-02-15 |
| Hello! can i use this earbuds for a72? | 2023-02-15 | If it support Bluetooth then yes. I am using it on my Dell Laptop, as well as my Oneplus 7. | Lodewyk | 2023-02-15 |
| Does these earbuds announce the person calling? | 2023-03-18 | Go to Settings > Accessibility > Interaction and Dexterity > Answering and ending calls > and then press Read caller names aloud | russell | 2023-03-18 |
| Does these earbuds announce the person calling? | 2023-03-18 | I returned these because they did not sync up with my new Samsung phone. I wouldn't recommend. | Heather Antetomaso | 2023-03-18 |
| Wing tips....where are the silicone tips for your ears, they should be included with purchase, even samsung site shiws they come with them..... | 2023-03-12 | Mine only had one wing tip and it was dirty. Not buying from here again | Nick | 2023-04-14 |
| Can these be paired with a television? | 2022-12-25 | If your TV is a Samsung the pair it's very simple, if is not, then you must have a TV with Bluetooth capabilities. If you want to do it with other tvs that don't support Bluetooth then you will need an extra device that you can also find here in Amazon, a Bluetooth adapter. | MONTYHADES | 2022-12-25 |
| Can these be paired with a television? | 2022-12-25 | Don't bother, they are terrible. | Droo2u | 2022-12-25 |
| I just purchased a pair for my husband but now the photo is showing screen protectors instead of galaxy earbuds?! Is this a scam? | 2022-12-09 | It's a glitch I bought 2 pairs and it showes it as that. | SashiSazaku | 2022-12-10 |
| I just purchased a pair for my husband but now the photo is showing screen protectors instead of galaxy earbuds?! Is this a scam? | 2022-12-09 | Was it from Amazon themselves that is where. I got mine. I dont know about the picture of screen protectors. Is there a way to contact seller or anything | Barbara | 2022-12-10 |
| I just purchased a pair for my husband but now the photo is showing screen protectors instead of galaxy earbuds?! Is this a scam? | 2022-12-09 | Just turn it completely off and then start the new pairing process. You might have a QR code nearby or another device. If that doesn't work just contact Samsung directly and they will send you a replacement. I doubt is a scam. | MONTYHADES | 2022-12-10 |
| How long to full charge? | 2022-12-19 | Depends on what type of charger you use I get a full charge in less than 15 minutes but that's with me using my fast charger for my android | Letitia D. | 2022-12-19 |
| Why is the volume so low | 2023-03-02 | I have a couple of suggestions : 1. Increase the volume on your device which is paired with your buds. 2. Install the Samsung Galaxy Wearable app. This will give you additional options like firmware updates and various audio settings like noise cancellation. 3. My buds did not sit snug in my ear. I bought following to assist :the (2 Pairs) Seltureone All in One... https://www.amazon.com/dp/B09PZZS22R?ref=ppx_pop_mob_ap_share This solved the problem and now the sound is pumping | Lodewyk | 2023-03-02 |
| Why is the volume so low | 2023-03-02 | Perhaps because the don't sit into eat canal like most ear buds. I find the volume is sufficient for me, and safer for your ears in the long run. | Lady Love 4u | 2023-03-02 |
| Why is the volume so low | 2023-03-02 | To protect your hearing, dude. Certain decibel ranges with vibrate buds out of your ears. Current gaming headsets have Bluetooth too, and people leave you alone more. Highly recommend, if you need drum rupturing volume. The audio equalizer apps, like Dolby Atmos, can help you fine tune. orsair, Razer (Blackshark v3 | Michael A. Crockett | 2023-03-03 |
| Tienen carga inalámbrica? Cuanto es la duracion de la batería de los audífonos y la autonomía que da el estuche? | 2023-03-08 | EL ESTUCHE SE CARGA POR USB Y LE DA BUENA AUTONOMIA A LOS AUDIFONOS , NO CONOZCO SI TIENE ALGUNA BASE INALAMBRICA QUE LOS RECIBA, EL TIEMPO ES RAPIDO APROX 45 MIN | Juan Bárbosa | 2023-03-08 |
| Tienen carga inalámbrica? Cuanto es la duracion de la batería de los audífonos y la autonomía que da el estuche? | 2023-03-08 | Puede durar varias horas con carga es muy bueno | Jhorlani | 2023-03-08 |
| Does it have internal storage so it can be autonomus from phone or any other source of data? | 2023-01-09 | It is not an mp3 player. It is an audio receiver and microphone, like plug in headphones without a plug or cord. You need an mp3 player, phone or other device that can connect via Bluetooth to use the earbuds. | Mbj | 2023-01-09 |
| can they be used as hearing aids | 2023-05-01 | Yes they can be used as hearing aids. | BESTDEALS17 | 2023-05-01 |
| Which Bluetooth does it have 4 or 5? | 2023-01-28 | Version 5 as per the product info page.. Connectivity Bluetooth : 5.0 BT Profile : HFP, A2DP, AVRCP Codec : SBC, AAC, Scalable (Samsung proprietary) *Scalable Codec is Samsung’s proprietary codec which offers users a stable Bluetooth Connection, even over ambient Wi-Fi Interference. Scalable Codec also supports UHQ(24bit&96Hz) Audio streaming over Bluetooth on Samsung Mobiles supporting Android 7.0 and above in stable wireless connection condition. | Lodewyk | 2023-01-28 |
| Which Bluetooth does it have 4 or 5? | 2023-01-28 | 4 live is a older model | john ross beckford | 2023-01-28 |
| Tienen protección contra el agua? Que tanto dura la batería? | 2023-04-21 | No estoy seguro si tiene protección al agua, creo que si, la batería le dura muchísimo, he estado en sesiones del gimnasio por 3 horas y no se ha agotado, además de que al ponerlo en la carcasa se vuelven a cargar solos, en 3 meses que llevo usándolos los habré cargado unas 5 veces solamente | Cliente de Kindle patricia alm… | 2023-04-21 |
| Tienen protección contra el agua? Que tanto dura la batería? | 2023-04-21 | Aguanta un aguacero usándose pero inmersiónes no lo sé si sirvan,la batería dura 1 día. Aproximadamente los audios,le recomiendo llevar la caja siempre que los use por qué es el respaldo de recarga de los audífonos para mayor tiempo mientras llegas a cargar. | Juan Bárbosa | 2023-04-22 |
| How do you safely clean the ear pieces from dust and ear wax buildup? | 2023-05-03 | They don't go entirely into my ear canal the way other earbuds did, so that's not too much of an issue. I suppose wiping them gently with a clean facial tissue would work. | Kim Brewer | 2023-05-05 |
| Is it compatible with samsung galaxy note 20 ultra 5g ? | 2023-05-19 | Yes, I have the same phone. | tamria | 2023-05-19 |
| How do I connect my Chromebook.? The app is not the same as app on phone. | 2022-12-04 | Blue tooth search connect buds that is the easy way from the cromebook. | PEDRO A. RIVERA | 2022-12-04 |
| Sirve a odios pequeños? | 2022-12-16 | se acomodan muy fácil a cualquier oido | Juan Bárbosa | 2022-12-21 |
| Es compatible con celular sansung galaxy S10 | 2023-02-07 | Si | Oscar Duarte | 2023-02-07 |
| Es compatible con celular sansung galaxy S10 | 2023-02-07 | Si | Andy | 2023-02-08 |
| I see the international version does not have a warranty in the us. if i buy the 2-year protection plan will this be covered? | 2022-12-14 | It was a gift . But I love my very much | Hazel eyes | 2022-12-15 |
| I see the international version does not have a warranty in the us. if i buy the 2-year protection plan will this be covered? | 2022-12-14 | Don't bother buying them. The sound quality is awful. | Droo2u | 2022-12-15 |
| Are they compatible with samsung S20 fe 5g? | 2023-04-14 | They are compatible with any BlueTooth music device, and particularly compatible with Samsung devices because there is an app that makes it easy to use the earbuds. | Caidrac | 2023-04-14 |
| Are they compatible with samsung S20 fe 5g? | 2023-04-14 | It's Bluetooth, it's compatible with every single phone and computer. YES it works with your S20 FE. | Nick | 2023-04-14 |