| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What ethernet cable to use? Typical rj45 ethernet doesn't fit camera plug. | 2021-11-23 | Cat 5, 6, or 7 all work fine. | PJKeenum | 2021-11-23 |
| Will this camera support an external ir light which emits at 850 nanometers? this would be an external light to illuminate in ir the target area. | 2021-12-21 | It picks everything up in the dark great picture quality too | Harley Alderson | 2021-12-21 |
| Can this camera be hooked up to my cell hotspot? | 2022-01-10 | Yes it can as long as you have internet | Big Daddy | 2022-05-22 |
| How do you remove a camera from the App? | 2021-11-29 | Go to devices---- settings symbol-------device management-----delete camera | Amazon Customer | 2021-11-29 |
| Does it pan side to side | 2021-12-23 | No this does not. It’s stationary but it does have a great view | Steven Wheat | 2021-12-23 |
| Does it pan side to side | 2021-12-23 | Yes manually yes it does. | Miguel | 2021-12-24 |
| Whats the warranty on this product | 2022-04-18 | I have had the camera for years. I don’t remember. However the company helps you whenever you have a problem. They fix the problems. They communicate with you and want to keep you as customer. So the time frame isn’t a big factor. This company will stand by their product. They want you happy, and they have done it with me time and time again. Not with the camera itself, but with the online connection. This company will take care of the problem, and tell you what to do and walk you through it. I have been happy with the service. | Lorraine | 2022-04-18 |
| Whats the warranty on this product | 2022-04-18 | I believe is a year, but not sure, but they only work during the day, at night they turn dark and I am not happy with them I am about to return them and get something that will work at night too. | H JWeller | 2022-04-18 |
| How do you talk into it | 2021-12-23 | This one has no audio | Briant B. | 2021-12-23 |
| How do you talk into it | 2021-12-23 | You can’t | Jaime grant | 2021-12-23 |
| Compre dos camaras y cada ver que la luz se va se desprograman | 2021-12-28 | Estas son asi pero hay otras de la marca Zmode son mejores y el mismo precio | Angel | 2021-12-29 |
| Compre dos camaras y cada ver que la luz se va se desprograman | 2021-12-28 | No me he fijado si se desprograma al faltar energía electrica, haré una prueba y comento, si es lo que necesitas saber. | Jorge Gutiérrez | 2021-12-29 |
| What is the length of warranty if the extended warranty is not added? Also what is the process for making a warranty claim? | 2022-05-22 | Usually one year warranty you can buy extended warranty when you order the camera. | Big Daddy | 2022-05-22 |