| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does it records 24/7 | 2022-07-13 | Yes if set correctly | Nicholsons | 2022-10-12 |
| It mentions a uk pay as you go sim card? I assume you can use a pay monthly sim card instead? | 2022-12-06 | It is recommended to use the UK pay as you go sim card. The camera comes with a supplied EIOT card, you can use this sim card and pay for the data monthly. | AnkerDirect UK | 2022-12-07 |
| It mentions a uk pay as you go sim card? I assume you can use a pay monthly sim card instead? | 2022-12-06 | I recommend using your own researched SIM card of choice because you might not receive the promised EIOT card anyway (like it happened to me). Customer service doesn't bother sending you one if for whatever reason you didn't receive one with your camera. That is why I recommend expecting to have to source your own SIM card when you buy the Eufy Starlight 4g camera, and a monthly pay can work just as well. I went for Now Mobile Lite, the £2.5 per month option with 1GB of data included. It works on EE so best chance of reception in UK (I'm writing this on 16/04/2023). | Filip S | 2023-04-16 |
| was wondering if anyone with this , knew roughly how much data a month this camera uses ? | 2022-10-12 | Depends on how much you use it - meaning viewing events or looking live. I am using 1/2 gig a month now the novelty has worn off 😂 | Nicholsons | 2022-10-12 |
| was wondering if anyone with this , knew roughly how much data a month this camera uses ? | 2022-10-12 | Normally, 2GB per month is enough. | AnkerDirect UK | 2022-10-12 |
| Is there a black protective skin available for this model? | 2022-07-13 | Thanks for your suggestion, we will consider its possibility in the near future, please stay tuned! | AnkerDirect UK | 2022-07-14 |
| Is there is a wall charger option as well if yes then which one pls update | 2023-02-19 | You can get a solar panel with it but I’ve tried this option and the port itself isn’t waterproof so you need to waterproof the port | Khiz… | 2023-02-19 |
| Is there is a wall charger option as well if yes then which one pls update | 2023-02-19 | you can charge it for 5-6 hours with 5V/2A charger. | AnkerDirect UK | 2023-02-20 |
| How much does it cost to top up the card? i can get a virgin contract sim with 3g of data for £4.95 a month. | 2022-12-27 | Depends on the amount of motion it detects, and the amount of time you spend watching live video from it. I’d say 1gb a month is realistic for something on a driveway, maybe more if you have it recording traffic | "rikmartin" | 2023-04-22 |
| Does this support an SD memory Card | 2022-10-30 | No, but has 8gb internal storage | "rikmartin" | 2022-10-30 |
| Does this support an SD memory Card | 2022-10-30 | Sorry to tell you that it doesn't supported. | AnkerDirect UK | 2022-10-31 |
| Is there a speaker built in? Thanks | 2023-01-25 | Yes there is but very hard to understand what comes out. I sent mine back because of other issues. | Paul Jerrum | 2023-01-25 |
| Is there a speaker built in? Thanks | 2023-01-25 | Yes, the 4G starlight camera has a built-in speaker. | AnkerDirect UK | 2023-01-26 |
| Is there a speaker built in? Thanks | 2023-01-25 | Yes there is a speaker | Amazon Customer | 2023-01-26 |
| Does this camera support rtsp? thanks | 2022-07-02 | It doesn't support RTSP. | AnkerDirect UK | 2022-07-04 |
| Do you need to have a smartphone? Do you have to climb ladders to change batteries all the time? I am in my 60s and not very technical. | 2023-04-22 | It helps to have a phone for setup. But to view footage you can use a computer. Battery life depends on how often it detects motion, so could last weeks or months. You can add a solar panel (need to buy it seperately) to keep it charged all the time. That is the best way to avoid having to get the ladders out. | "rikmartin" | 2023-04-22 |
| Do you need to have a smartphone? Do you have to climb ladders to change batteries all the time? I am in my 60s and not very technical. | 2023-04-22 | Answer is yes for both questions. | Oksana Martin | 2023-04-22 |