| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| The mounting plate is supposedly rather loose when the camera is twisted onto it as it only twists half an inch. Has anyon experienced the same issue? | 2021-07-17 | Yes. I have. And I've just come back from fitting 4 more for my brother. Not very secure. I might just put a spot or two of epoxy resin on mine to hold in place and hope I never have to take it down again. You would think they would have locked into place... | Jerbear | 2021-07-17 |
| The mounting plate is supposedly rather loose when the camera is twisted onto it as it only twists half an inch. Has anyon experienced the same issue? | 2021-07-17 | They only fit correctly in one position if you get it wrong they are loose and not very secure ! It is only a half inch twist to lock it in . I would just recheck , must admit they aren’t the easiest connection | Jameswood | 2021-07-18 |
| The mounting plate is supposedly rather loose when the camera is twisted onto it as it only twists half an inch. Has anyon experienced the same issue? | 2021-07-17 | Yes, it’s not anywhere near as robust a fitting as the previous metal bodied model, and doesn’t even have a locking screw. My RLC520 is mounted in a workshop space above a door and hasn’t moved in over a year despite obvious vibrations, but I do think it’s an area of concern for a security device. | Tim | 2021-07-18 |
| The mounting plate is supposedly rather loose when the camera is twisted onto it as it only twists half an inch. Has anyon experienced the same issue? | 2021-07-17 | I have 3 cameras mounted on the ceiling with no apparent problems. | Martin | 2021-07-18 |
| The mounting plate is supposedly rather loose when the camera is twisted onto it as it only twists half an inch. Has anyon experienced the same issue? | 2021-07-17 | The plate has to go on a surface that is perfectly level otherwise not all the lugs engage when you turn it. Brickwork etc not level. | Halecrater | 2021-07-18 |
| The mounting plate is supposedly rather loose when the camera is twisted onto it as it only twists half an inch. Has anyon experienced the same issue? | 2021-07-17 | Yes, but doesn't seem to be a problem. My two cameras have been installed for about a year and haven't encountered an issue. | Byron Young | 2021-07-18 |
| Do these cameras support privacy masking? | 2021-06-27 | Yes | Leigh H. | 2021-06-27 |
| Do these cameras support privacy masking? | 2021-06-27 | Yes they do. | Byron Young | 2021-06-27 |
| Do these cameras support privacy masking? | 2021-06-27 | Hello, yes, they support privacy masking. | ReolinkEU | 2021-06-28 |
| Hi, is it possible to do recordings with swithed off audio please? | 2021-12-29 | Hi. Yes, It can record with swithed off audio. And you can turn off the audio via Reolink APP or Client. | ReolinkEU | 2021-12-29 |
| Hi, is it possible to do recordings with swithed off audio please? | 2021-12-29 | You can still record without sound but why would you? | Lynne O'Flynn | 2021-12-29 |
| Hi, is it possible to do recordings with swithed off audio please? | 2021-12-29 | Mine is connected to my NVR and yes you can record without Audio | Craig Walton… | 2021-12-29 |
| Hi, is it possible to do recordings with swithed off audio please? | 2021-12-29 | Yes you can record with audio off. | Mart | 2021-12-29 |
| Hi, is it possible to do recordings with swithed off audio please? | 2021-12-29 | Sure. | Amazon Buyer | 2021-12-29 |
| Can a TP link be used to connect to modem? | 2022-07-26 | If you mean can a modem power the camera, then no. You need either a network switch with Power over Ethernet (PoE) ports or a PoE injector which plugs into an electrical outlet and feeds the power to the camera. | Waggers | 2022-07-26 |
| Can a TP link be used to connect to modem? | 2022-07-26 | Depends on what TPlink you were thinking of using if it is a network switch then yes. | MR PAUL H JONES | 2022-07-26 |
| Can a TP link be used to connect to modem? | 2022-07-26 | Yes they can, wire from router to TP link then connect all you need to that. | law1478 | 2022-07-26 |
| Can a TP link be used to connect to modem? | 2022-07-26 | It can as long as it has POE which is power over ethernet. | Mario Pascoal | 2022-07-27 |
| Can a TP link be used to connect to modem? | 2022-07-26 | Hello. Yes. You will need to power the Reolink PoE Security Camera with the adapter and connect the camera to the TP Link router via the ethernet cable. | ReolinkEU | 2022-07-31 |
| Does this have a speaker built in? | 2022-09-12 | Not speaker but build in mic | timothy isaac | 2022-09-12 |
| Does this have a speaker built in? | 2022-09-12 | No speaker, just a Mic | Mart | 2022-09-12 |
| Does this have a speaker built in? | 2022-09-12 | No just audio recording and of course audio on live view. | law1478 | 2022-09-12 |
| Does this have a speaker built in? | 2022-09-12 | no. | Colin B | 2022-09-12 |
| Does this have a speaker built in? | 2022-09-12 | Hello. Please kindly note that this outdoor dome PoE camera RLC-520 only has a built-in microphone to support sound recording. If you would need PoE cameras with a speaker built-in to support two-way talk, RLC-824A is recommended. Here is the link for RLC-842A: https://www.amazon.co.uk/dp/B099ZC1PQ1 | ReolinkEU | 2022-09-15 |
| Has anybody mounted these high up on a fascia board area? All the images show good pictures low down at just above door height. | 2021-08-13 | Yes, good quality pics | iqbal hussain | 2021-08-13 |
| Has anybody mounted these high up on a fascia board area? All the images show good pictures low down at just above door height. | 2021-08-13 | l’ve only mounted them on a ceiling and they seem ok. I would think fascia board would be ok. | Martin | 2021-08-13 |
| Has anybody mounted these high up on a fascia board area? All the images show good pictures low down at just above door height. | 2021-08-13 | Yes, they are absolutely fine and protected from the rain by the soffit board. Problems with spiders webs forming, so you need a long pole with a duster attached once a week to clear these. | Colin B | 2021-08-13 |
| Has anybody mounted these high up on a fascia board area? All the images show good pictures low down at just above door height. | 2021-08-13 | Nearly all my installations are at high level, pictures are still same quality, all that changes is the area of view is wider and you are looking down on the area. You will still get good quality pictures. Lawrence | law1478 | 2021-08-13 |
| Has anybody mounted these high up on a fascia board area? All the images show good pictures low down at just above door height. | 2021-08-13 | Hello, not suggested to use the camera to monitor the fascia board. Also, it's advised not to place the camera too high (suggested mounting height: 2-3 meter) from the designated monitoring area. More help please feel free to contact us via Amazon Message. | ReolinkEU | 2021-08-16 |
| Will, will this setup work: cameras connect via 10meter cat6 to poe switch, connected to tp link power line, 2nd tp link connected to router. thanks | 2021-11-18 | I see no reason why it should not. If you can get to the Internet from the Poe switch then it all should work. Unless the speed across the TP link is very slow with lots of errors. | MR PAUL H JONES | 2021-11-18 |
| Will, will this setup work: cameras connect via 10meter cat6 to poe switch, connected to tp link power line, 2nd tp link connected to router. thanks | 2021-11-18 | It depends how many cameras you connect to the POE switch and how far apart the to-link extenders are. Technically it’ll work but be cautious about how many cameras you try to send through the TP-link extenders. | Anthony Tutton | 2021-11-18 |
| Will, will this setup work: cameras connect via 10meter cat6 to poe switch, connected to tp link power line, 2nd tp link connected to router. thanks | 2021-11-18 | Hi,xa0youxa0needxa0toxa0confirmxa0thatxa0thexa0powerlinexa0hasxa0thexa0POExa0function.xa0Orxa0youxa0canxa0usexa0ethernetxa0cablesxa0toxa0connectxa0thexa0camerasxa0toxa0POExa0switch,xa0POExa0switchxa0toxa0router. | ReolinkEU | 2021-11-19 |
| Will, will this setup work: cameras connect via 10meter cat6 to poe switch, connected to tp link power line, 2nd tp link connected to router. thanks | 2021-11-18 | Hi Andrew, absolutely, I have a very similar set up & works perfectly. Gary | Bazza Moinz | 2021-11-20 |
| Can these be connected to annke dvr systems? | 2022-12-27 | If they’re Ethernet connected I don’t see why not | Davy L | 2022-12-27 |
| Can these be connected to annke dvr systems? | 2022-12-27 | Not sure but do know you can connect them to a wired network and the recorder I have still picks them up no problem | Mario Pascoal | 2022-12-27 |
| Can these be connected to annke dvr systems? | 2022-12-27 | No, these cameras work only on a NVR. | law1478 | 2022-12-27 |
| Can these be connected to annke dvr systems? | 2022-12-27 | Well I have to say I don’t know but ours has only ever worked intermittently since we’ve had it . It’s not working at the moment . I am waiting for my son to come over and try and get it up and running again . | Janet Nute | 2022-12-28 |
| Can reolink cameras be view on tv | 2021-08-20 | Yes if it is a smart TVs you can down load the app and run it through just like you do on your phone . | Jameswood | 2021-08-20 |
| Can reolink cameras be view on tv | 2021-08-20 | Yes | mr.milen atanasov | 2021-08-20 |
| Can reolink cameras be view on tv | 2021-08-20 | If you buy a cheap pc to connect to tv yes | Halecrater | 2021-08-20 |
| Can reolink cameras be view on tv | 2021-08-20 | Yes no reason why not as long ad you have a smart tv or wite them up to a dedicated monitor | james | 2021-08-20 |
| Can reolink cameras be view on tv | 2021-08-20 | Yes vía a hdmi lead | Stephen Evans | 2021-08-21 |
| Can reolink cameras be view on tv | 2021-08-20 | Hi, yes, but you need a Reolink NVR(via HDMI port or VGA port) to connect cameras to the TV or any other monitor screen. For a single Reolink camera without NVR, you could also access and operate it via Reolink APP on your mobile phone or Reolink Client on your computer. | ReolinkEU | 2021-08-23 |
| Can reolink cameras be view on tv | 2021-08-20 | If the camera has a video output and the tv input then yes, if not you will have to convert it. | Martin | 2021-08-25 |
| Hi what drill bit size is recommended to secure this to the wall? Thanks | 2022-01-06 | The cameras fit to a round plastic bracket which screws to the wall. I used a size 8 masonry drill with suitable raw plugs - drilling into brick. | Byron Young | 2022-01-06 |
| Hi what drill bit size is recommended to secure this to the wall? Thanks | 2022-01-06 | A 5 or 5,5mm masonary bit will do the job for you, if using rawlplugs supplied then you may need a 6mm bit as they are quite thick. Lawrence | law1478 | 2022-01-06 |
| Hi what drill bit size is recommended to secure this to the wall? Thanks | 2022-01-06 | Hello, the screw size of this camera is PA4*25, you can choose a screwdriver according to this size. | ReolinkEU | 2022-04-08 |
| Will the rlc-520a work direct with a web browser, with just the local network? | 2023-05-16 | Hi You use a web browser to view the camera there is also a Reolink. App that you can use | MR PAUL H JONES | 2023-05-16 |
| Will the rlc-520a work direct with a web browser, with just the local network? | 2023-05-16 | I use with phone app, there is nothing in the instructions regarding a browser with a local network. The app allows you to view in hi def from anywhere in the world, to review recorded footage and make changes to the settings. Its brilliant. | Dr. Dave | 2023-05-16 |
| Will the rlc-520a work direct with a web browser, with just the local network? | 2023-05-16 | Yes, if you use the Reolink Browser app available for download. | Colin B | 2023-05-16 |
| Will the rlc-520a work direct with a web browser, with just the local network? | 2023-05-16 | Hello, yes you connect directly using the Web browser using the ip of the camera. You may need to do inital setup on the app but I don't believe this is the case. | Amazon Customer | 2023-05-16 |
| Will the rlc-520a work direct with a web browser, with just the local network? | 2023-05-16 | Hello. Yes, this PoE security camera can be accessed via a web browser in a local network or on a different network. | ReolinkEU | 2023-05-17 |